Jayant Bhawsar

Experience

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  Wipro technologies

  Dec 2012 - Sept 2017

  Incident analyst
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  Convergys

  Nov 2017 - Sept 2019

  Support Engineer Microsoft EPS

  Microsoft EPS – Professional and Premier SupportTroubleshooting and providing RCA, incident management for premier customers like Google, Toyota, Banks, Industries, etc.Management on on premise servers and Azure hosted servers.Support for new hires, catering escalation calls with depth troubleshooting on Domain Controllers and AD related issues.Provide technical assistance on Windows servers: 2008, 2008R2, 2012, 2012R2, 2016, and 2019 windows client 7, 8, 8.1, 10.Provide end to end resolution to domain based issues with active directory domain services. And if required work on RCA.Managing Logical and Physical Structure of AD, user profiles and authentication.Group Policy (Core Processing, CSE’s analyzing GPSVC, Group policy preference, group policy template and container)Distributed File System (DFSR, FRS to DFSR)AD replication, backup and restore, FGPP SYSVOL Migration, Net logon, Netmon Analysis, Net logon Analysis.Knowledge on Windows Time, Trust, DNS, Windows Hello.Knowledge on Authentication process, KDC, Kerberos authentication, NTLM Authentication.Basic Knowledge on DHCPStrong Knowledge of PKI (certificate)Understanding on Networking, TCP, IP Subnetting. Show less

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  Tata Consultancy Services

  Sept 2019 - Jun 2023

  Information Technology Analyst

  Worked as an architect to perform mailbox migration to exchange online migration also migrated users file share to onedrive and SharePoint sites to SharePoint online.M365 tenant to tenant mailbox migration. Distribution list and Security group migration to exchange online.Fixed sync issue in Azure AD and managed Licenses.Successfully delivered more than 18000 mailbox migration to Exchange online. Worked as exchange SME and Managed user objected and authentication in Azure AD.Expertise on preparing and set up mail flow architecture. Hands-on on M365 Security and compliance administration. Performed License Optimization to save huge cost to client.Office365 Migration planning with respect to hybrid environment between exchange on-premises and exchange online. Configured, Managed and performed troubleshooting for Azure AD issues. Good understanding on Exchange Online Protection. Architectural diagrams, Document of understanding and SOW preparation. Show less

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  AAM - American Axle & Manufacturing

  Dec 2022 - now

  Sr Infrastructure Engineer