Experience

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  Fair housing council of central california

  Oct 2000 - Jan 2003

  Enforcement coordinator

  • Intake of complaints, inquiries, and other communications from the public• Educating and counseling individuals on fair housing remedies and procedures• Developing strategies to assist individuals in addressing their fair housing needs andconcerns• Identifying appropriate external resources to assist individuals and making referralswhen necessary• Maintaining detailed and accurate contemporaneous electronic and physical records ofcontact with individuals including actions taken and services provided• Working with the Director of Enforcement to resolve complaints• Fair housing testing through site selection, test assignment and evaluation, and draftingof charges for filing• Monitoring advertising for compliance with fair housing laws• Staffing drop‐in sessions and outreach events• Assisting with research for advocacy and reporting Show less

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  Goodale & barbieri company

  Aug 2003 - Jan 2007

  Community manager

  Community manager of a 50 unit subsidized community. Collected rents and processed work orders. Effectively supervise a team while establishing a positive attitude amongst supervisors and staff. Conducted Fair Housing trainings with staff and advised Supervisors on Fair Housing compliance issues. Processed Resident complaints and issued resolutions to supervisors. Regularly monitored 236 and deep subsidy eligibility requirements. Completed monthly and weekly reports and offered recommendations to supervisors. Completed evaluation reports with staff and report emergencies as needed to Property Manager. Show less

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  Catholic charities spokane

  Jan 2007 - now

  * 13 years’ experience in property management with advanced knowledge in portfolio management theory and practices, including a working knowledge of property management and compliance programs/systems. * Proven ability/experience to effectively supervise a team while establishing a positive attitude amongst supervisors, customers and staff. * In depth knowledge of WA State Landlord-Tenant laws, Fair Housing and ADA laws and an excellent understanding of multifamily housing program including HUD, 811 PRAC, 202 and USDA Rural Development. Excellent knowledge on federal, state and local funding programs, such as the WA State Housing Trust Fund, WA State Low Income Housing Tax Credit Program (Section 42 of IRS code) and HOME programs. * Developed budget and have strong computer skills * Conduct property inspections or restructure plans. Experience developing finance proposals to secure operating and capital funds. Excellent understanding of Section 202 or 811 Project Rental Assistance Contract (PRAC). Strong understanding of HUD “Residual Receipts” in Multifamily Housing project funds. Continuum of Care programs and its operations requirements. Experience with the Homeless Management Information System (HMIS). 13 years’ experience with Yardi software and 9 years’ experience with filing OCAF budgets, Special Claims for vacancy loss and damages. * Analyze complex plans, problem solve and develop a resolution* Work effectively with Clients, Senior Management, Executive Director and Colleagues Show less Conducted management staff meetings, designed to effectively communicate with staff and others, provide training and to evaluate project performance. Reviews, evaluates and monitors the performance of work force to meet goals and objectives, on a periodic and annual basis In depth knowledge of WA State Landlord-Tenant laws, Fair Housing and ADA laws and an excellent understanding of multi-family housing program requirements of HUD and USDA Rural Development. Excellent knowledge on Federal, State and Local funding programs, such as the WA State Housing Trust Fund, WA State Low Income Housing Tax Credit Program (Section 42 of IRS code) and HOME programs. Knowledge of economics of housing and experience in budget development with strong computer skills and ability to create and work efficiently in MS Word, Excel and Outlook. Knowledge and ability to complete rental property work-out or restructure plans and develop financing proposals to secure operating and capital resources. Excellent understanding of Section 202 or 811 Project Rental Assistance Contract (PRAC). HUD defines “Residual Receipts” as Multifamily Housing project funds. Continuum of Care programs and its operations requirements. Experience with the Homeless Management Information System (HMIS). 13 years’ experience with Yardi software and 9 years’ experience with filing OCAF budgets, Special Claims for vacancy loss. Ability to analyze complex plans, problem solve and develop a resolutionAbility to work effectively with senior management, executive director and board of directors,Directed and oversees annual budgeting for all properties; reviews budgetary estimates submitted from managers and develops budget proposal to senior management/Board. Evaluates potential partnerships with social service agencies seeking housing options for clients and develops Memorandum of Understanding (MOU) to define expectations and agreements for participation for all parties, including client services. Show less

  • Program Housing Manager

    Jan 2007 - now

  • Regional Operations Manager

    Jan 2007 - Sept 2011
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  Spokane housing ventures

  Oct 2011 - Feb 2012

  Regional operations manager

  Established goals and objectives for managers, supervisors and staff under my supervision, consistent with the organization’s business plan. Reviews, evaluates and monitors the performance of work force to meet goals and objectives, on a periodic and annual basis. Conducted management staff meetings, designed to effectively communicate with staff and others, provide training and to evaluate project performance. Developed and periodically updated written property management plans, policies and procedures and compiles same in a consolidated Management Operations Manual with respect to fair housing and Landlord Tenant laws, leasing, tenant screening and selection, move-in/move outs, rent collection, building upkeep and maintenance (including purchasing, work orders, and safety practices), rule enforcement, tenant relations, budgets, property performance goals and reporting. Provided or arranged for appropriate training of site management and maintenance staff. Prepared weekly vacancy reports, Property Management Newsletter and monitors and updates organizational. Reviewed and delivered monthly property management reports to accounting as prepared by site managers. Prepares monthly management and project performance reports for executive director and board of directors. Attends and actively participates in Board of Director meetings, business planning sessions, and senior leadership meetings. Directed and oversees annual budgeting for all properties; reviews budgetary estimates submitted from managers and develops budget proposal to senior management/Board. Evaluates potential partnerships with social service agencies seeking housing options for clients and develops Memorandum of Understanding (MOU) to define expectations and agreements for participation for all parties, including clients. Monitors performance under MOU’s and implements changes as needed, including request for relocation of clients and/or termination of MOU as appropriate. . Show less