Experience

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  Lancet laboratories

  Jun 2012 - Jul 2014

  Registered nurse (phlebotomist) and lab assistant

  During my time over here, I oversaw rigorous adherence of laboratory staff and patients to hygiene and safety rules. It was worth mentioning that I delivered top-notch laboratory services to clients by assisting resident pathologist. I was responsible for managing student nurses and supporting workers gaining work experience in laboratory.Some of my key contributions are as follows:• Adapted and optimized approach and communication style throughout client interactions and responding to customer demands accordingly.• Enabled patients to interpret and understand results while collecting samples from patients.Additional Experience: Registered Nurse, Ndola Central Hospital, Zambia Show less

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  Pharaon healthcare africa

  Aug 2014 - Dec 2016

  Medical representative

  In this job role, I delivered assistance to Pharaon Healthcare in establishing foothold in Zambian market and promoting medical products to various hospitals and healthcare institutions. It was worth mentioning that I created and executed targeted account plans to understand clients' needs and deliver proper product solution. Furthermore, I performed key functions, such as assisting PHA access Zambian market with new drugs in country, achieved sales and grow market by engaging relevant KOLs.Some of my accomplishments for this role are:• Started and grew Zambian Market for sevoflurane (Ultane), isoflurane (Forane), and surfactant (survanta) by implementing best practices.• Executed sales strategies aimed at attaining sales volume, customer growth, and customer satisfaction by coordinating with market access team.• Nurtured excellent communication with stakeholders to improve awareness of AbbVie product portfolio and benefits.• Streamlined business operations by assessing market for new customers, opportunities, and risks. Show less

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  Abbvie

  Jan 2016 - Apr 2023

  Senior hiv product specialist

  As a part of this job role, I fostered and maintained professional relationships with stakeholders and key decision makers, including government KOLs, funders and KOLs in local hospitals. I developed and refined appropriate marketing dynamics and assessed market trajectory by delivering strategic in-field insights.Below listed are some of my achievements within this role:• Ensured unbreakable supply chain of antiretroviral drugs throughout eight African markets, such as Zambia, Botswana, Namibia, Kenya, Zimbabwe, Uganda, Malawi, and Tanzania.• Improved patient outcomes by increasing capacity of healthcare professionals managing HIV patients through designing / executing sales and marketing campaigns and events.• Enhanced capacity of Clinicians by designing, initiating, and implementing HIV and Neonatal mentorship training programs through close collaboration with clinicians and relevant stakeholders within Ministry of Health.• Raised awareness of HIV programs and enhanced image of AbbVie by participating in global industry events, conferences, and local meetings.• Increased market share in Africa, using capacity building strategy to mentor 7K+ Healthcare professionals supervising HIV patients.• Established and carried out AbbVie-initiated HCP trainings by utilizing cost-effective models, resulting in saving company funds.• Deployed and utilized marketing and sales promotional materials and programs, as well as collaborated direct promotion programs and assisted pull-through activities.• Facilitated customers access to drugs with competitive lead-times by delivering continuous supply of assigned drugs provided by AbbVie, as well as ensured adherence to relevant Codes of Practice and regulations. Show less

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  Sysmex south africa (pty) ltd.

  Sept 2023 - now

  Country sales manager