Experience

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  Self-employed

  Nov 2013 - Nov 2014

  Freelance web designer

  ● Utilized open-source tools to hand code web projects using mobile-first design principles● Utilized Google Analytics and social media to increase traffic to my site● Collaborated with clients to ensure that all of their needs were met

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  Dell technologies

  Nov 2014 - Mar 2015

  Help desk technician

  ● Contractor position on the Army Enterprise Service Desk● Provided IT support over- the-phone to Service Members, DA Civilians, and Army Contractors

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  Robert half

  Apr 2015 - Nov 2016

  Web support specialist

  ● Updated all of HCA’s outdated websites● Implemented mobile-first design principles to ensure that all websites were fully responsive● Assisted in the development and deployment of an updated theme for our websites● Utilized Scrum agile methodology to improve collaboration

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  Hca

  Nov 2016 - Mar 2022

  Product analyst

  ● Provided technical support for HCA’s corporate and divisional websites● Designed websites for HCA’s hospitals and clinics● Utilized ticketing systems to make edits to company websites and submit bug reports● Ensured all websites met government accessibility standards (Section 508)● Provided additional assistance for other HCA entities such as PSG and Sarah Cannon

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  Cerecore

  Apr 2024 - now

  Product analyst