
Milena Misztal
Industrial Resourcer/ Account Manager

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About me
Senior Recruiter at Rolls Royce (via AMS)
Education

WSNS Univeristy
2004 - 2007Bachelor of Arts (BA) Career Advisory
Avado
2014 - 2016CIPD Level 5 in HR Management
Katolicki Uniwersytet Lubelski Jana Pawła II
2007 - 2009Master's degree Sociology
Experience

Smart Recruitment Solutions
Jan 2008 - Jun 2009Industrial Resourcer/ Account Manager►Helping clients to find suitable candidate to fill their vacancies.►Involved with the marketing department to devise job adverts.►Placing adverts in relevant market journals and publications, job boards and local press.►Making phone calls to candidates who are judged to be eligible.►Conducting phone interviews with prospective candidates.►Describing the work duties, salary and benefits of a particular vacancy.►Doing background checks and verifying the references, work experience and academic qualifications of applicants. ►Screening, testing and assessing candidates.►Developing a relationship with interviewees.►Arranging interviews with candidates who have been short listed for a position.►Drawing up short lists of suitable candidates.►Attending job fairs on the companies behalf, standing at a staff and talking with graduates and job seekers.►Attending network events and using marketing to attract suitable and potential candidates.►Updating the recruitment agency database with the details of potential candidates. ►Assisting applicants with their interview techniques.►Calling up a candidate and informing them if they have been successful or unsuccessful in their application.►Attending meetings with clients at their offices.►Ensuring the compliance of any temporary worker or contractor placed.►Building own database of clients and contacts. Show less

TeamJobs
Oct 2010 - Dec 2012Recruitment Resourcer►Helping clients to find suitable candidate to fill their vacancies.►Involved with the marketing department to devise job adverts.►Placing adverts in relevant market journals and publications, job boards and local press.►Making phone calls to candidates who are judged to be eligible.►Conducting phone interviews with prospective candidates.►Describing the work duties, salary and benefits of a particular vacancy.►Doing background checks and verifying the references, work experience and academic qualifications of applicants. ►Screening, testing and assessing candidates.►Developing a relationship with interviewees.►Arranging interviews with candidates who have been short listed for a position.►Drawing up short lists of suitable candidates.►Attending job fairs on the companies behalf, standing at a staff and talking with graduates and job seekers.►Attending network events and using marketing to attract suitable and potential candidates.►Updating the recruitment agency database with the details of potential candidates. ►Assisting applicants with their interview techniques.►Calling up a candidate and informing them if they have been successful or unsuccessful in their application.►Attending meetings with clients at their offices.►Ensuring the compliance of any temporary worker or contractor placed.►Building own database of clients and contacts. Show less

Best Training
Feb 2013 - Nov 2019Corporate Projects ManagerResponsible for proactively advising stakeholders on employment solutions and overseeing and managing the day to day running of various government funded projects. Also involved in the design and planning a wide range of learning and development interventions and employee relations• Managing a number of high profile and valuable contracts and projects • Managing performance and absence of staff• Full end to end recruitment- from placing adverts, interviewing and on boarding and engaging staff in projects• Developing and maintaining an account base• Identifying key accounts by analysing their current growth, strategic importance and future potential• Conducting regular training needs analysis with local businesses to provide a training plan• Planning, designing and commissioning a wide range of learning and development interventions• Managing social media accounts and company website• Monitoring the quality of training delivered through a range of measures like feedback forms and observations• Launching pro- active recruitment and training campaigns and pursuing new leads• Identifying skills gaps and helping understanding current job market• Drawing up action plans for employment, learning and development• Researching careers and advising on training • Organising job fairs, and networking events• Identifying potential employment vacancy leads appropriate to customer skills to successfully place suitable clients into employment.• Ensuring all evidence gathering activities meet and exceed contractual requirements of statistical data in terms of customer feedback, support notes and diversity monitoring.• Conceiving and implementing innovative strategies to motivate and encourage customers to achieve their goals.• Developing relationships and liaising with appropriate external groups and agencies in support of customers’ needs and requirements. • Interpreting performance and data and translating this into practical improvements Show less

WISE Ability
Feb 2020 - nowEmployment Champion ManagerResponsible for effectively managing a team of Personal Champions progress and driving a high- performance culture in line with company vision and values to achieve required outcomes on a European Social Funded project in conjunction with the Big Lottery Fund on the Building Better Opportunities in Dorset. • Managing caseload of personal champions, supporting them to identify and break down barriers to achieve contract progressions• Achieving and exceeding personal performance project outcomes• Facilitating high frequency engagement activities with the team, via daily huddle calls, weekly reviews, monthly team meetings and monthly caseload reviews• Managing caseload progression through planned achievement of core activity and support measures as outlined in the WISE Ability Services BBO Service Charter for each team member• Working with a range of partners and voluntary organisations to address identified needs including mental health issues, drugs and alcohol addiction, learning difficulties and disabilities• Ensuring the customer service standards required for the project are achieved by the team and any under- performance to be actioned• Developing an understanding of specialist signposting services in the local area/ region, building knowledge in areas such as specific disabilities, housing, benefits etc.• Actively managing and monitoring team progress, identifying and addressing emerging needs, and providing opportunities for feedback and development• Utilising management information to manage personal performance, team performance and identifying issues and taking appropriate actions Show less

AMS
Jun 2022 - nowSenior Recruiter
Licenses & Certifications

Trans-gender equality: the 7th strand
Education & Training FoundationFeb 2018
Effective Customer Service
Best TrainngJul 2017
First Aid at Work Level 3
HIGHFIELD AWARDING BODY FOR COMPLIANCE LIMITEDApr 2017
Emergency First Aid at Work Level 2
ITC First
Food Safety in Catering
The Safer Food GroupDec 2019
Equality, Diversity and Inclusion Awareness
Working LinksJun 2018
Prevent
Working LinksMay 2018
Safeguarding Adults Level 2
EduCareMar 2018
Fire Marshalling Level 2
BEST TrainingJul 2017
Fraud, Bribery and Corruption Awareness for Partners
Working LinksMay 2018
Languages
- enEnglish
- poPolish
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