Dylan Kyoak

Experience

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  Kokee Tea

  Jan 2016 - Feb 2018

  Cashier/ Barista/ Crew Member

  •Operated POS system and processed payments along with performing opening and closing duties•Provided excellent customer service through interactions that were tailored to the customer’s needs and communicated customer feedback to management•Prepared drinks and maintained a clean environment throughout the store following health and safety regulations

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  Taekwon do In Action

  Mar 2018 - Jan 2020

  After School Teacher

  •Instructed over 50 students, ages 5 – 14 according to institution standards•Prepared and facilitated tutoring workshops, collaborative projects, and extracurricular activities for small and large groups•Developed teaching and training materials, such as handouts, study materials, and quizzes to improve academic performance and understanding

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  Wingate University

  Aug 2021 - Dec 2022

  •Prepared laboratory equipment and specimens while ensuring a sterile lab environment for 120 students per semester •Maintained confidentiality as specified by university policy while evaluating student assignments and exams •Organized a tutoring environment based on student learning styles and preferences and created review sessions to identify areas of improvement and provide exam preparation•Communicated with the tutor mentor and other student tutors to maximize team leadership resources

  • Anatomy & Physiology I and II Laboratory Assistant

    Aug 2021 - Dec 2022

  • General Chemistry Supplemental Instructor Leader

    Aug 2021 - Dec 2021
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  DaVita Kidney Care

  Jan 2023 - Aug 2023

  Patient Care Technician
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  My Kid's Pediatrics And Adolescent Care

  Sept 2023 - Aug 2024

  Medical Assistant

  •Triaged patients, prepared examination rooms, performed tests/screenings, administered medications and vaccines, provided patient education, assisted pediatricians in procedures, and documented patient information accurately.•Managed administrative tasks including scheduling appointments, calling patient families and pharmacies, assisting with medical billing, and maintaining confidentiality.