Jacqui Gray

Experience

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  WorldLingo Translations

  May 2000 - Aug 2001

  International Marketing Co-ordinator

  I helped to launch WorldLingo when it was a start-up company. I was involved in marketing WorldLingo in Australia and the USA. However, I was solely responsible for launching WorldLingo in Japan and for securing several business partnerships in the country.

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  Trade and Investment Queensland

  Jan 2001 - Aug 2001

  International Business Cadet, Tokyo - ICT Project Manager

  • Research the ICT market in Japan, identify trends and opportunities for Queensland ICT firms in the Japanese market;• Compile a market research report on the ICT market in Japan;• Advise and assist Queensland ICT companies with market entry into the Japanese market.

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  DXC Technology

  Nov 2001 - Apr 2002

  Marketing Co-ordinator, Japan

  * Co-ordinate and implement sales and marketing strategies for Japan* Liaise with Eclipse's other offices in S.E Asia to co-ordinate marketing strategies* Business development and lead generation* Event and seminar planning and hosting* Website content and usability* Create and implement a customer survey in both English and JapaneseLeft post due to marriage in the UK.

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  JMG Consulting

  Jan 2004 - Oct 2016

  Managing Director & Management Consultant, JMG Consulting (UK) Ltd

  Key responsibilities:* Director of Business Development in the UK and Asia-Pacific Region* International marketing * Sales and marketing strategy development for the company and clients in the UK, Japan and Australia* Innovation for various stages of organisational growth* Identifying opportunities globally for our partners to help them grow their businesses* Strategic market research and analysis* Delivery of bespoke corporate training in Leadership Development, Team Growth, Idea Generation for Innovation, International Sales & Marketing and Business Process Efficiency* Deliver International Marketing Strategy Training to businesses on behalf of the East Midlands Chamber of Commerce on how to develop and implement an effective online international marketing strategy. Topics covered included IP, profiling your customers in foreign markets, Search Engines and Social Media in foreign markets, online payment methods and preferred methods of payment abroad, satisfying customers' online shopping experience, website and social media content and localisation.* ISO 9001 Auditor/compliance. Show less

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  Pera

  May 2009 - May 2015

  Senior Research Analyst

  Key responsibilities:* Conduct strategic market research and analysis on behalf of clients to identify opportunities in domestic and foreign markets* Horizon Scanning to identify and assess emerging technologies in the global medical devices market* Facilitate corporate strategy sessions with clients* Provide high quality, tailored market research reports based on the specific requirements of the clients * Deliver business and leadership masterclasses to companies and individuals who want to innovate to grow their businesses. Show less

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  Sunshine Coast Council

  Nov 2016 - Oct 2020

  I oversee the execution of the Outstanding Organisation Framework on a day-to-day basis on behalf of the CEO and the Board of Management at Sunshine Coast Council. The Outstanding Organisation Framework program of works contains 28 projects which are priorities for the organisation to achieve our corporate goal of being an outstanding organisation. Key responsibilities:* End to end Project Management from procurement and setting up governance, to overseeing scope, risk, change management, resourcing, delivery, reporting, and financials.* Co-ordinating multiple project teams and competing organizational priorities and budgets across 30 projects * Provide Change Management and internal engagement support for priority projects* Development and delivery of Governance Frameworks, Operational & Communications Plans for various projects* Manage industry connections and stakeholder relationships * Co-ordinate cross organizational meetings with Senior Executives and the Board for decision points and to drive project delivery Show less Develops and project manages the delivery of smart city solutions and information services. In this role, I provide advice to the individual teams across the Sunshine Coast Council (assets, project delivery, infrastructure, IT, Economic Development etc.) to help deliver modern infrastructure and services for the digital age to improve the livability of our region. I was the internal and eternal engagement point of contact and was responsible for explaining the multiple award winning projects we delivered under the Smart City Program to council employees, board members, community groups and industry peers.I work across a wide solution portfolio (smart lighting, smart parking, smart waste, IoT, data visualisation, water & environmental monitoring, autonomous vehicles, 3D modelling, Digital Twin, LoRaWAN, 4G, etc.) with a broad range of solutions (asset monitoring, BI, digitisation of infrastructure) to help ensure we offer modern, efficient, effective services to our region. Show less

  • Innovation Officer

    Jul 2019 - Oct 2020

  • Program Manager Outstanding Organisation

    Oct 2018 - Jul 2019

  • Smart City Officer

    Nov 2016 - Oct 2018
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  [ui!] APAC

  Jul 2020 - May 2022

  Project Delivery Manager (Asia-Pacific), Scrum Master

  As Project Delivery Manager, I liaise with all project stakeholders (external and internal) to deliver project outcomes. Reporting directly to the CEO, I am responsible for process efficiency, team culture and professional development.As Scrum Master, I am responsible for the performance of the Software Development Team and ensuring the software is developed and released to the client in line with project delivery deadlines and to a quality that exceeds client expectations.https://au.ui.city/ Key responsibilities:* Manage the Scrum Team using Agile practices and principles to deliver high quality products and services to customers in Australia, New Zealand and the USA* Developed a high performing team by recognizing areas of strength and improvement and employing appropriate coaching and development techniques alongside DevOps tools and process efficiency improvements* Manage external distractions and interruptions to ensure the Scrum Team meet client project delivery targets every sprint* Liaise with locally and overseas based clients to ensure software requirements are accurately captured in the product backlog and the increments delivered meet the clients’ acceptance criteria* Gather requirements from all stakeholders to develop the Product Roadmap and then oversee software build and release, including updates to underlying systems * Use Prosci change management tools to focus on the people side of change and ensure projects meet objectives* Implemented ISO 9001 Quality & ISO 27001 Information Security Management Systems; wrote associated policies, manuals* Product market research and sales & marketing strategy development, competitor landscape analysis, case study development * Responsible for driving project delivery to completion while balancing internal resources available for delivery * APAC representative in meetings with colleagues in the UK & EU to discuss product & business development opportunities. Show less

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  Suncare Community Services

  Dec 2022 - Sept 2023

  As a member of the Executive Leadership team and as the Enterprise Project Manager, I assume both strategic and project delivery roles, identifying opportunities to increase organisational competitiveness.Key accountabilities include driving revenue growth and profitability by identifying, developing, and executing business opportunities; leading continuous improvement initiatives and streamlining processes to drive efficiencies; and leading the planning, procurement, and execution of key projects by supporting the organisation to define objectives, scope, roles and responsibilities related to projects.Key responsibilities:• Develop and implement a best practice project management framework across the business, including methodologies, processes, templates, and other related resources. • Ensure the inclusion of key project considerations into organisational strategies and lead the development of a business planning process to deliver annual, appropriately costed business plans linked to the organisational strategy.• Monitor industry trends and competitive activity, making recommendations for adjustments to business development and improve strategy as required.• Provide expert and informed analysis and strategic advice to the Board, CEO & Executive Leadership Team regarding ongoing operations, expected decisions and to positively influence project outcomes. • Partner with key stakeholders to identify opportunities to optimise organisational effectiveness and develop valued and relevant strategic solutions.• ESG strategy development and reporting. Show less With my extensive background in Sales & Marketing, I was asked to temporarily lead the Marketing & BD team when the Marketing Manager exited the business. In this role I developed a Marketing Strategy which aligned to the Organisational Strategy, Marketing Plans, and a Communications Framework, and an Annual Report for the business. In addition, to partnering with ICT to develop a new intranet and developing the Marketing budget for FY23_24, I re-allocated resources to optimise the team's efficiency and upskilled and cross skilled the team to improve business continuity. Working with teams across the business to ensure our marketing was aligned to business capacity, I measured ROI of advertising spend to inform which channels were delivering the best results for the organisation. Show less

  • Executive Manager, Enterprise Projects

    May 2022 - Sept 2023

  • Interim Manager, Marketing, Business Development & Communications

    Dec 2022 - Aug 2023
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  OSF Digital

  Jun 2024 - now

  Engagement Manager