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Avinash Thiagarajan

Student Intern

1000 followers

Chennai, Tamil Nadu, India

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Timeline
About me
Senior Solution Engineer || Product Consultant || Presales Engineer || B2B SaaS || ITSM || ESM Ticketing || Chat || Telephony || AI for Business || APMEA || NA
Education
- Amrita Vishwa Vidyapeetham, Coimbatore
  2017 - 2021
  B.Tech Electronics and Communication Engineering
- Padma Seshadri Bala Bhavan Senior Secondary School, Chennai
  2002 - 2017
Experience
- MEL Systems and Services Ltd.
  May 2019 - May 2019
  Student Intern
  Had done a project based on IoT where I measure the real-time temperature and plot the graphical result
- Freshworks
  Feb 2021 - now
  Working closely with existing business customers based out of Australia, New Zealand, and the APAC countries to Solution the right products across Cx and IT Service Management solutions. Working with existing business customers based out of India, Middle East and Africa to enhance their support experience through our customer suite of products Worked closely with existing business customers in North America and Canada to enhance their support experience through ticketing, real-time chat, and telephony
  - Senior Solution Engineer - Expansion (ANZ and APAC focused)
    Jan 2024 - now
  - Senior Solution Engineer (India and MENA)
    Mar 2023 - Jan 2024
  - Presales Engineer (North America and Canada)
    Jul 2021 - Mar 2023
  - Presales Intern
    Feb 2021 - Jul 2021
Licenses & Certifications
- Product Sales 101: "Best Demo" Award
  Udemy
  Apr 2023
- Demo2Win Certification
  2Win!
  Jun 2022
  View certificate
- Cybersecurity and the Internet of Things
  Coursera
  Jul 2020
  View certificate
- Career edge (Career development course)
  TCS iON
  Jul 2020

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