Omer Mogul

Experience

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  Business Process Outsourcing Solutions

  Dec 2006 - Jul 2009

  Senior CSR & Assistant Manager

  • Taking in bound calls from client and outbound calls about 350 per day.• Train Junior CSR Staff in groups of ten on company polices and following up on their daily target.• Providing excellent customer service, answering questions and assisting clients.• Meeting targets and making daily and weekly appointments.• Multi-Tasked between diffusing calls and computer works.• Part of my duty was to search for employees on careerbuilder.com, monster.com and yahoohotjob.com. Show less

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  Mogul Edible Products Ltd

  Jun 2014 - now

  Factory Manager

  To manage the Production, Quality check, Stock inventory, Accounts