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Reyland C.

Reyland C.

Tier 2 Technical Support Engineer

Followers of Reyland C.436 followers
location of Reyland C.Philippines

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  • Timeline

  • About me

    User

  • Education

    • University of San Carlos-Technological Center (USC

      2002 -
      Bachelor of Science

    • Cebu Institute of Technology

      2018 - 2023
      Bachelor of Science - BS

  • Experience

    • Axcient

      Nov 2022 - now
      Tier 2 Technical Support Engineer

      Provides technical support to Axcient partners via phone and email ticketingsystem for the x360Recover line of products. The x360Recover Technical SupportEngineer performs troubleshooting and information gathering to assist our partners withresolving technical issues, related, but not limited to, backups, recoveries, replications,software and hardware. They also provide consultation to partners with new installationsand deployments while directing them to appropriate knowledge base articles to helpwith any frequently asked questions. Show less

  • Licenses & Certifications

    • Elastic Google Cloud Infrastructure: Scaling and Automation

      Coursera | Google
      Nov 2020
      View certificate certificate

    • CompTIA Security+ SY0-501: Cryptography

      Skillsoft
      Aug 2018

    • Cisco Certified Network Associate Routing and Switching

      Cisco
      Apr 2015

    • MCPS: Microsoft Certified Professional

      Microsoft
      Apr 2016
      View certificate certificate

    • Linux Essentials Certification

      Linux Professional Institute (LPI)
      Jun 2023
      View certificate certificate

    • Certified Security Sentinel

      Mile2 Latam
      Jan 2015

    • ITIL® Foundation CPD

      AXELOS Global Best Practice
      Jul 2018
      View certificate certificate