Candice Turner, MPA

Experience

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  NORTHAMPTON NURSING & REHAB CENTER

  Jun 2020 - Oct 2021

  Sales Marketing Manager/Admissions Director

  • Provided individualized care to residents within unit such as bathing, grooming, ADLs and medications.• Consistently achieved sales quotas while maintaining optimal facility capacity.• Timely and accurate inputting of residents charting and medical administration. • Provided production information used to prepare weekly estimates, monthly closing, and audits.

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  Children's Hospital of The King's Daughters

  Oct 2021 - Nov 2022

  Information Management Specialist

  • Leveraged EPIC systems to effectively manage and track customer requests, providing timely and accurate information to support sales and client engagement initiatives.• Demonstrated proficiency in data management tools to enhance workflow and support decision making processes.• Oversaw information processing and release in a high-volume environment, ensuring data accuracy and HIPAA compliance to uphold high standards for client trust and satisfaction.• Communicated effectively with various stakeholders to convey complex information clearly and concisely. Show less

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  Express Scripts

  Jun 2022 - Jul 2023

  Senior Customer Success Specialist

  • Compile and analyze data to inform strategic sales initiatives and support data-driven decision- making and goal setting.• Monitor and optimize lead flow in real-time, adjusting strategies to meet metric targets and enhance customer engagement.• Leverage knowledge of CRM systems and sales processes to streamline workflows and improve operational efficiency with the team.

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  Amazon

  Jul 2023 - Oct 2023

  Area Manager

  • Collaborate with cross-functional teams to develop strategic sales initiatives, ensuring alignment with revenue goals and operational efficiency.• Utilize data analysis and market research techniques to gather insights and identify customer needs, driving informed sales strategies and decision-making.• Analyze sales forecasts and performance metrics to determine key productivity requirements and optimize sales processes through effective risk management and agile methodologies.• Conduct competitive analysis and customer feedback research to support the development of sales proposals, reports, and revenue forecasts.• Drive continuous improvement initiatives by leveraging analytical skills to enhance sales performance and customer engagement.• Evaluate and present sales proposals and budget allocations independently or in collaboration with senior leadership to ensure resource optimization and alignment with business objectives. Show less

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  CourseCareers

  Oct 2024 - now

  Sales Development Representative Intern

  • Proficient in identifying and qualifying potential leads through various channels.• Experience with CRM tools (e.g., Salesforce, HubSpot) for tracking and managing customer interactions.• Ability to establish rapport with potential clients and understand their needs.• Experience in reaching out to prospects through cold calls or emails, using persuasive techniques.• Skills in researching target markets and understanding industry trends to identify potential sales opportunities.• Ability to prioritize tasks and manage time effectively in a fast-paced environment. Show less