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Mohamed Mansour

Mohamed Mansour

Cabin Crew

Followers of Mohamed Mansour925 followers
location of Mohamed MansourBerlin, Berlin, Germany

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  • Timeline

  • About me

    Software Engineer at MHP - A Porsche Company

  • Education

    • Hartnackschule

      2014 - 2016
      German language, B1

    • Ironhack

      2020 - 2020
      Computer Programming, Specific Applications

      An intensive 9 weeks coding boot camp learning HTML, CSS, Javascript (ES6), git, GitHub, Node.js, MongoDB, Express.js, Heroku and ReactJS.GitHub profile: https://github.com/Mohamed28Mansour

    • Udacity

      2021 - 2021
      Front End Web Development Advanced Computer Programming/Programmer, General

      A nano degree program including:- Webpack- Sass- Introduction to unit testing- React and Redux

    • The American University in Cairo

      2006 - 2009
      Professional Certificate in Legal and UN Transla Language Interpretation and Translation

    • Modern Sciences and Arts University

      2005 - 2009
      Bachelor of Arts - BA Language Interpretation and Translation

  • Experience

    • Air Cairo

      Oct 2010 - May 2014
      Cabin Crew

      • Ensured customers( safety by staying up to date with new safetyregulations. • Provided the expected customer service. • Prioritised based on the situation.• Coached new hires and provided feedback whenever needed.

    • Booking.com

      Jul 2014 - Dec 2020

      • Serviced the inquiries of customers and accommodation partnerson the phone as well as by email. • Processed, modified and cancelled existing accommodationreservations. • Conducted external phone calls to accommodation partners and guests toprocess and resolve special requests. • Closely cooperated with accommodation partners and guests toprocess and resolve complaints. • Ensured a stable working relationships with accommodationpartners through first-class customer service and by supporting theAccount Management teams. Show less

      • CS Team Lead

        Feb 2017 - Dec 2020

      • Customer Relation Associate

        Jul 2015 - Feb 2017

      • Customer Service Agent

        Jul 2014 - Jul 2015

    • Thing Virtual Facilitation Technologies GmbH

      Apr 2021 - Jun 2021
      Frontend Developer

      - Designed and coded automated unit testing - Jest- Designed and performed manual testing - X-ray- Created and refactored VueJS components.- Wrote detailed documentation.- Online Pair programming and code reviews.

    • MoBerries

      Jul 2021 - Apr 2022
      Intern JavaScript Developer

    • MHP – A Porsche Company

      May 2022 - now

      • Consultant

        Nov 2022 - now

      • Junior Consultant

        May 2022 - Oct 2022

  • Licenses & Certifications