Cindy Adem

Experience

• 

  Jean Bauby Society

  Jun 2014 - Jun 2016

  Project Lead

  Curated a platform that brought together stakeholders, college students and donors interested in supporting children and people living with disabilities in Kenya. -Launched initiatives that engaged and supported upto 8000+ children with disabilities in Kenyan slums. -Secured partnerships worth tens of thousands of dollars from corproate partners, hospitals, universities and student bodies to support the special needs initiatives.

• 

  Africa Model United Nations (Afro|MUN)

  Jan 2015 - Apr 2016

  Under Secretary General: Logistics

  I was the events lead in the organization of a pan-African conference seeking to bring possible solutions to African Problems by Africans for Africans. The convening was hosted at the United Nations Headquarters at Gigiri- Nairobi. -Successfully handled the logistics of hosting 600+ international delegates from across Africa, United States and Europe.-Successfully negotiated deals that helped save at least $20,000 with top service providers within the capital to provide world-class service to our delegates. Show less

• 

  Yale School of Management

  Nov 2015 - Nov 2015

  Participant: Africa Business Practicum 2015

  Participated in the annual Yale Africa Business Practicum that brought together various Business Leaders, Academics and Professors to provide possible solutions to a real-life challenge being faced by a Business operating in Africa.-Collaborated with collagues from 3 different countries to problem-solve, strategize and present in front of a panel of distinguished Yale professors. My team came top 3

• 

  Amnesty International

  Jun 2016 - Dec 2016

  Project Assistant

  Responsible for coordinating research and campaign efforts in East Africa and the Great Lakes region; working with cross-country teams and with different stakeholders from government to activists.-Coordinated with cross-functional teams across the country and East African region to organize activation efforts that increased membership by 12%. I did this by creating and championing incentivization programs and awards, and a communication strategy that aligned with the needs of the membership base.- Led efforts to build a robust 12,000+ strong student community (from scratch) interested in human rights. Did this through a variety of college student activation engagement initiatives across East Africa. Show less

• 

  Village2nation Academy

  Jan 2017 - Jan 2022

  Product Development Lead

  Bootstrapped an African-focused learning company from 0-17,000 users while leading a cross-functional remote team and launching first-of-it's-kind product features.Here's my brag list: 1. Created from scratch the initial wireframes and prototypes on Figma, including designing the information architecture and built the platform that had a healthy 37% bounce rate and an impressive 22% month on month conversion rate. Pulled this off by designing a delightful UI and a seamless, simple UX. And lots of A/B testing.2. Managed the entire product life cycle of a B2B SaaS platform that was acquired before it was fully launched. Did this through a lot of user and market research and collaboration with external teams.3. Improved course completion rates from 67% to a whooping 83% in an industry where the global average is 16%. Did this by nurturing an engaged community of learners and committed instructors. 4. Prioritized and built features that made the learning platform accessible to users with visual and hearing disabilities and achieved an accessibility (WCAG) rating of AA. 5. Achieved a lofty NPS score of 8.2 (learners) and 8.9 (instructors). Did this through consistent user engagement in our Agile model of working and constant iteration. 6. Hired and onboarded a cross-functional remote team of both full-time and part-time employees and created processes that helped them thrive. 7. Built collaborative partnerships with government bodies, international agencies and higher education organizations that were worth a combined 7 figures in business value. Show less

• 

  Instill Education

  May 2022 - Jun 2023

  In this role, I am worked to birth a learning platform that is targeted towards low-income teachers who primarily use a basic Android phone and have limited access to data. Here’s what that looks like:1. Translating business strategies into product requirements. Involves a lot of cross-functional collaboration and engagement with the management, other teams and end users to capture needs, use-cases and ultimate goals.2. Grooming product requirements into clear features that can be shared with the development team; and ensuring consistency and alignment between the users, the programs team, management and the dev team.3. Managing and prioritizing product backlog, creating and managing product documentation, and tracking development velocity. This includes participating in Sprint activities, from planning to retrospectives.4. Leading the testing process with our end users; from prototype testing to User Acceptance Testing. Show less

  • Growth Product Manager

    Dec 2022 - Jun 2023

  • Product Owner

    May 2022 - Dec 2022
• 

  ClickGUARD

  Oct 2023 - now

  Product Manager