Trevor Heid

Experience

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  Palaina Properties

  Jun 2021 - Sept 2021

  Property Manager Intern

  ▪ Conducted residential property management duties for three residential properties.▪ Performed data analysis to draw actionable insights from datasets to increase profits.▪ Wrote and placed online rental ads, gave tours to prospective tenants, ran credit reports utilizing TransUnion SmartMove, and collected monthly rent via check, Venmo, and Apple Pay.▪ Created rental income and expense spreadsheets and documentation for taxes.▪ Oversaw move-ins and move-outs of tenants and vendor management for repairs. Show less

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  The Upper Deck Company

  Jun 2022 - Sept 2022

  Client Relations Intern (Talent Relations Contract Dept.)

  ▪ Coordinated with talent agencies to ensure the completion of projects by deadlines.▪ Created the contract template for National Hockey League (NHL) 2022 season. ▪ Authenticated autographs, performed inventory control, and updated contractual assets database of trading cards and memorabilia products.▪ Identified agents of Professional Golfers’ Association (PGA) players and high-profile rookies.▪ Updated and created databases, spreadsheets, contracts, correspondence, and website content.▪ Worked with Finance to contact players’ agents for required tax forms and other matters.▪ Maintained relationships with agents, athletes, and artists to discuss project status. Show less

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  Amazon

  Jun 2023 - Aug 2023

  Area Manager Intern

  ▪ Managed fulfillment center operations and supervised 100-150 associates, on a team of 4 managers.▪ Actively listened to associates and provided inclusive leadership to understand and address needs.▪ Championed process improvement idea to hang a standing conveyor with a .64 year payback period, 60% improvement to elevator unload and transport time, 18% more floor space in the most valuable unloading zones, and estimated $260K annual cost savings; presented white paper to management.▪ Created daily data reports by running queries on data dashboards to analyze department metrics.▪ Led group instructional training classes, Working Well huddles, and provided 1-on-1 coaching.▪ Facilitated Amcare onsite medical clinic visits and wrote reports documenting injured associates.▪ Fixed Amazon Robotics Semi-Automated Workstations (ARSAW) and jammed conveyors. Show less