Emma Heins

Experience

• 

  Paradise Grills

  Jan 2016 - now

  Oversee and head strategic planning for office, warehouse, and production operations. Provide team leadership and spearhead operational efficiency and service delivery through strategic recruitment, staff training, and development. Leverage forecasting, advanced Microsoft Excel, and strong analytical skills to monitor financial performance in conjunction with international and regional operations. Serve as inclusive and empathetic leader to ensure development of employees and provide coaching on technical aspects of products. Execute warehouse relocation and lead business transformation by introducing new products into inventory. Navigate international ordering and logistics challenges as result of COVID-19. Provide proactive coaching and mentoring to motivate employees; drove employee engagement and headed employee relations before establishment of human resources department. Apply analytical thinking and passion for continuous process improvements to build and introduce forecasting models in Microsoft Office Excel and present to executive leadership; facilitated strategic planning around products and revenue, including avoiding unnecessary costs. Reduce operational costs by employing previously subcontracted workers to work in production line. Employ strong interpersonal skills to overcome language barriers, work cross-functionally, and develop relationships with multilingual teams of new production line. Oversee 8 direct reports, subcontractors, and supply chain budget. Show less Maintained inventory levels and reconciled inventory with warehouse manager daily. Executed all overseas and domestic orders, including securing boats and scheduling shipments to maximize containers. Completed forecasting 6 months in advance to facilitate inventory strategies that optimize sales, margins, turns, and inventory health; led team to execute. Organized weekly meetings with president to discuss orders, performance, and strategy. Provided leadership for recruitment, training, new hire orientation, and mentoring. Developed plans for changing organizational needs in coordination with branch management. Advised on risk mitigation strategies and disputes with suppliers and customers. Developed key relationships with overseas vendors; connected with and hired local representative to oversee Chinese warehouse operations and provide reliable reports on quality and performance; conserved resources and instilled trust in overseas operations. Employed excellent negotiating and communication skills to successfully fix vendor pricing and maintained client pricing. Show less Oversaw preparation of timely and accurate financial information, including payroll, purchase orders, and invoicing. Employed fine attention to detail to conduct audits on sales and reconcile inventory in QuickBooks. Engaged with all levels of management and cross-functional teams to provide performance evaluations and meet departmental objectives. Acted as trusted advisor to take lead role in revenue management and organizing and establishing organizational accounting structure. Demonstrated strong leadership capabilities, decision-making, and ability to work independently; received multiple promotions for consistent performance in first position after graduating from university. Show less

  • Vice President of Operations

    Jan 2020 - now

  • Supply Chain Manager

    Jan 2018 - Jan 2020

  • Staff Accountant

    Jan 2016 - Jan 2018