Prasun Sen

Experience

• 

  HighRadius

  Jul 2021 - Jul 2022

  Data Operations and Governance Intern

  - Conducted data research to enrich client data and developed analytics models for targeted account strategies, boosting marketing efficiency[MQL conversion rate] by 42%.- Enhanced client data and created analytics models, streamlining data updates through API scripts for automated processes, and automated Data analysis processes for faster updates to the operations team.- Identified optimization opportunities in sourcing channels, enhancing candidate pipelines through insightful analysis.- Maintained data accuracy in the Salesforce database, ensuring the reliability of crucial information.- Delivered impactful insights to senior leadership, influencing the optimization of customer success processes based on data-driven recommendations.- Utilized LinkedIn Sales Navigator to find the power contacts for that particular contact who helps in the client's decision-making. Show less

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  Argano

  Aug 2022 - Sept 2024

  - Led the seamless data integration of SAP S/4 HANA, with Azure and Snowflake platforms, to perform ETL actions using SQL queries.- Spearheaded designing and implementing interactive SAP Analytics dashboards, incorporating essential KPIs, empowering stakeholders with actionable insights, and substantially elevating marketing campaign efficiency by 25%.- Developed and deployed interactive live data dashboards, intricately connected to the SAP system, facilitating the identification and tracking of critical KPIs, thus empowering stakeholders with real-time insights for informed decision-making.- Conducted comprehensive analysis of customer behavior data, meticulously identifying trends, patterns, and drivers of customer churn, thereby enriching data-driven decision-making processes and facilitating enhanced customer retention strategies.- Collaborated closely with the stakeholders to showcase AI-powered solutions, effectively highlighting the company's analytical prowess, culminating in the successful execution of targeted marketing initiatives. Show less

  • Associate Consultant- Data Analytics & AI

    Apr 2023 - Sept 2024

  • Data Analyst Trainee

    Aug 2022 - Apr 2023
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  Google Operations Center

  Oct 2024 - now

  Metrics & Reporting: Senior Associate

  As a Senior Data Reporting Associate, I specialize in creating automated reports, dashboards, and data-driven insights to enhance operational efficiency and decision-making.- Design and manage weekly, monthly, and quarterly reports to track utilization, workforce efforts, and operational performance.- Automate repetitive reporting tasks using VBA, Google Apps Script, and SQL, reducing manual effort.- Develop interactive dashboards in Google’s internal tools to provide real-time insights on financial and operational data.- Support ad-hoc data requests from senior management, delivering insights within tight timeframes.- Analyze trends, identify improvement areas, and implement new reporting features, improving efficiency - Collaborate with cross-functional teams to optimize data workflows and enhance reporting accuracy. Show less