Pranay Guha

Experience

• 

  Hindustan Petroleum Corporation Limited

  Jun 2014 - Sept 2014

  Summer Intern

  - Provided promotional marketing strategies of HYLUBE HDX MULTIGRADE 20W 40 Diesel Engine Oil lubricant - Devised strategies to arrest the decline in sales of HP LAAL GHODA 20W 40 Diesel Engine Oil lubricant of Hindustan Petroleum Corporation Limited.

• 

  Hathway Cable & Datacom Ltd

  Aug 2015 - Apr 2019

  Assistant Operations Manager

  - Sales & collection performance monitoring of CATV - Hathway Cable & Datacom Limited- Coordinate with the CATV operations team to achieve the monthly collection target- Worked with the revenue team to prepare the annual operating plan (AOP) for CATV-Operations in the financial budget of the company- Customer churn analysis, guiding the team to get the churned customer back into Hathway's network and preparing proposals to the senior management for releasing lucrative schemes and incentives to help the grounds team to fight against the competitors.- Requirement gathering, requirement analysis, team handling and process creation. Show less

• 

  Reliance Health Insurance

  Apr 2019 - Oct 2019

  Specialist MIS - Strategy and Planning

  I was involved in developing business MIS reports for senior management as well as sub level, designing and setting up of MIS structure for standalone health insurance segment of Reliance Group.

• 

  Reliance General Insurance

  Nov 2019 - Mar 2022

  Key Account Motor Claims Manager

  - Managing Automotive OEM (Volkswagen, Skoda, Audi, Porsche, Mercedes Benz, Bharat Benz, Jeep, TATA Motors, Hero MotoCorp, Mahindra, Eicher, Royal Enfield & Ashok Leyland), Bancassurance partnership channel (Yes Bank, PhonePe, Paytm) from claims perspective for smoother and efficient claims settlement across Pan India- Monitor claims service level TAT parameters on a daily basis by publishing the dashboard reports to meet the monthly targets.- Coordinate and resolve real time queries and escalations from the client by following up with the regional claims team.- Managed end to end service integration through IT team for new OEM tie-ups (Eicher, TATA, Jeep, HERO & Mahindra) by conducting the UAT of an entire claim cycle journey and giving the go ahead for releasing it in production.- Conducting the video streaming survey trainings to the dealership for Volkswagen, Skoda, Audi & Eicher dealers Pan India. Show less

• 

  SBI General Insurance

  Apr 2022 - now

  - Leading business projects of Alternate (OEM) channel & Motor LOB for integration activities and streamlining all the required processes.- To be part of all OEM meetings (Key OEM - Toyota, Hyundai, Maruti, Hero) and drive initiatives with concerned stakeholders.- Adherence to all compliance parameters such as 64VB, POSP, MISP, IRDA reports and liasoning through compliance, finance and sales team to provide inputs to HEAD - Alternate.- Working with Operations & IT team to eliminate the process deficiencies.- Coordination with Operations team for maintaining the TAT for endorsement, cancellation and break-in-waiver approvals on OEM portal.- Assisting Head - Alternate & NSM's in onboarding new partners, partnership integration through IT and help in achieving & maintaining high Net Promoter Score.- Work with Branch & HO Team (Underwriter, Operations, IT, Strategy) to ensure planned projects of Motor LOB gets implemented on time. Show less

  • Senior Manager - Business Initiatives & Projects (Distribution Excellence)

    Jun 2024 - now

  • Senior Manager - Business Initiatives & Projects (OEM)

    Apr 2023 - Sept 2024

  • Deputy Manager-Business Initiatives & Projects (OEM)

    Apr 2022 - Apr 2023