Nicole Ehnle

Experience

• 

  Keystone Healthcare Partners

  Sept 2012 - now

  - Administers all business software platforms, including user management, data management, security, new releases, agreement renewals; responsible for renewing and negotiating software contracts- Provides education and support required to help departments use technology efficiently- Assists in the research, evaluation and implementation of new technologies that support the advancement of all teams- Administers the Salesforce platform for five departments company-wide- Builds custom Salesforce requirements as needed- 10x Salesforce Superbadges- Manages digital and traditional marketing strategies, including social media campaigns, email campaigns, paid advertising, and programmatic advertising as applicable- Manages the company website- Responsible for supporting development of collateral, presentations and deliverables that are on-brand- Manages business development pipeline and related projects, including prospect follow-up, file management, proforma development, and meeting notes- Acts as a liaison between the business development, client services, and operations teams- Responsible for storage and maintenance of policies and procedures- Supports the HR team with content creation and org chart maintenance- Supports the Executive team with projects as required Show less - Assists in the research, evaluation and implementation of new technologies that support the advancement of all teams- Administers the Salesforce platform, providing support to three departments using the platform- Built a provider documentation education app to track provider education sessions and team metrics- Has proficiency in all company software platforms to assist in training and troubleshooting for employees, clinicians, and clients- Provides education and support required to help departments use technology efficiently- Supports the Payroll and Accounts Receivable Manager- Works closely with the Recruitment, Scheduling, Payroll, Documentation Education, Screening & Enrollment, Telehealth, and Medical Leadership teams to support the achievement of their strategic initiatives as they relate to technology- Supports client relationship management needs Show less - Created a social media marketing structure from the ground up, going from 0 to 1200 followers in the first year- Managed day-to-day social media and email marketing campaigns- Created graphics, one-pagers and videos for marketing use- Wrote and edited for the company blog- Created, printed, and distributed sales presentations- Assisted with physician recruiting, payroll and other operational departments as needed- Assisted team members with technology questions and issues relating to Microsoft Office, Windows, and other software platforms- Answered phones Show less

  • Marketing and Business Administration Manager

    Feb 2023 - now

  • Software Solutions Administrator & Operations Associate

    Sept 2020 - Feb 2023

  • Business Development Associate

    Sept 2014 - Sept 2020

  • Office Assistant

    Sept 2012 - Sept 2014