Nam Nguyen

Nam Nguyen

Educational Resources Lab Facilitator

Followers of Nam Nguyen551 followers
location of Nam NguyenNorth York, Ontario, Canada

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  • Timeline

  • About me

    Information Technology Coordinator at WEST ALEX INVESTMENT GROUP, LLC

  • Education

    • Seneca College of Applied Arts and Technology

      2014 - 2018
      Advanced Diploma Computer Engineering Technology/Technician

      Activities and Societies: SMILE Mentor, Member of Vietnamese Association at Seneca College, Member of Student Refuge Program Developed in-depth knowledge and skilled required to perform various duty in IT field such as:-Software Development-Database Development-Bugging and Debugging-Networking Protocol-Hardware building and TroubleshootingProficiency in multiple programming language: C, C#, VIsual Basic, Linux, Python, HTML5, and CSS3Proficiency in writing technical report.Essential communication skills for working in team environment, building complicated projects.

  • Experience

    • George Brown College

      Jan 2016 - Aug 2016
      Educational Resources Lab Facilitator

      • Organizing and managing lab schedules• Identifying hardware and software issues, proposing solutions ensuring all the programs run effectively• Assisting professors and students regarding testing procedures, reporting and solving all problems might happen during testing time

    • Tim Hortons

      Nov 2018 - May 2019
      Cashier

      Interact with customers to identify purchasing needs and direct them to appropriate department.Recommended additional products or cost-effective alternatives to enhance services and satisfaction as well as promote company brand.Handling all cash register functionsKeeping track of the money flowKeeping front desk tidy and presentable with all necessary materialGreeting and welcoming desks as they approach the front desk

    • Loblaw Companies Limited

      Apr 2019 - May 2021
      Cashier Customer Service, Department Supervisor

      Processed cash, check, and credit card payments using cash registers and digital systems (POS)Responded to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.Used various selling techniques to suggest additional purchases and up-sell to customers

    • Hashtag Busy

      Nov 2019 - Jan 2020
      Marketing Coordinator

      Responsible execution of daily tasks surrounding product and service promotions for assigned clienteleCollaborate with cross-functional teams to map territory, game plan, and launch marketing plansProvide ongoing market evaluation through direct consumer contact, follow ups, and monitoring of competition and industry trendsInteract with consumers daily to asses the current demand of client products and services and adjust campaigns to have a coherent message that resonates with the target marketEnsure a seamless sales process through effective marketing and promotional tactics and collateral Show less

    • Alex West Group Investment

      May 2021 - now
      Information Technology Coordinator
  • Licenses & Certifications

    • Introduction to Data Analytics

      Coursera
      Aug 2021
      View certificate certificate
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
  • Volunteer Experience

    • Operational Crew

      Issued by Toronto Pan Am Sports Centre on Jul 2015
      Toronto Pan Am Sports CentreAssociated with Nam Nguyen