Nam Nguyen

Experience

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  George Brown College

  Jan 2016 - Aug 2016

  Educational Resources Lab Facilitator

  • Organizing and managing lab schedules• Identifying hardware and software issues, proposing solutions ensuring all the programs run effectively• Assisting professors and students regarding testing procedures, reporting and solving all problems might happen during testing time

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  Tim Hortons

  Nov 2018 - May 2019

  Cashier

  Interact with customers to identify purchasing needs and direct them to appropriate department.Recommended additional products or cost-effective alternatives to enhance services and satisfaction as well as promote company brand.Handling all cash register functionsKeeping track of the money flowKeeping front desk tidy and presentable with all necessary materialGreeting and welcoming desks as they approach the front desk

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  Loblaw Companies Limited

  Apr 2019 - May 2021

  Cashier Customer Service, Department Supervisor

  Processed cash, check, and credit card payments using cash registers and digital systems (POS)Responded to customer complaints and questions, resolving issues where possible and referring customers to managers as needed.Used various selling techniques to suggest additional purchases and up-sell to customers

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  Hashtag Busy

  Nov 2019 - Jan 2020

  Marketing Coordinator

  Responsible execution of daily tasks surrounding product and service promotions for assigned clienteleCollaborate with cross-functional teams to map territory, game plan, and launch marketing plansProvide ongoing market evaluation through direct consumer contact, follow ups, and monitoring of competition and industry trendsInteract with consumers daily to asses the current demand of client products and services and adjust campaigns to have a coherent message that resonates with the target marketEnsure a seamless sales process through effective marketing and promotional tactics and collateral Show less

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  Alex West Group Investment

  May 2021 - now

  Information Technology Coordinator