Marco Del Fabbro

Experience

• 

  De Villiers Dental Laboratory

  Jan 1994 - Jan 1996

  Dental Technician
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  IBM South Africa

  Jan 1996 - Jan 1998

  Infrastructure / Hardware Sales and Design Engineer
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  TCM Networks (Pty) Ltd

  Jan 1998 - Jan 2008

  • Network Sales Manager

    Jan 2005 - Jan 2008

  • Network Sales

    Jan 1998 - Jan 2005
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  TCM Networks (Pty) Ltd

  Jan 2017 - now

  Core Overview:Serves a critical role in driving the success of the networking function and ensuring that the company continues to deliver high-quality, innovative solutions that meet the evolving needs of clients.Reports to the Managing Director and Group CEO.Financial stewardship of a ZAR 65 million budget. Manages a staff complement of 4.Key Roles & Accountabilities:Spearheads the development of new business opportunities and devises strategies to generate sales and revenue growth for the networking services function.Oversees presales and systems assurance processes for all networking solutions, ensuring that clients receive the best possible technical advice and support.Leads the development of sales proposals and provides technical support for all network-related solutions, including designing custom solutions that meet clients' specific needs.Manages the procurement process for all network-related offerings, with an eye on both capital and operational (Capex / Opex) expenditures.Ensures that project delivery services are held accountable for cost management and that post-sales resources are effectively deployed to meet the needs of clients and maintain client satisfaction.Manages sales commitments and conducts project analysis for the networking division. Facilitates and oversees project deliverables to ensure that all commitments and deliverables are achieved within project budgets, while ensuring client satisfaction, successful project delivery and client sign-off.Acts as the second-level technical escalation point for installation and deployment issues, providing guidance and support to technical teams as needed.Remains up to date with emerging trends and technologies in the networking space, ensuring that the company is well-positioned to take advantage of new opportunities as they arise. Show less Core Overview:Designs and develops innovative and cost-effective solutions that meet client requirements and align with the company's overall strategy.Contributes to the development of the company's overall technology strategy and vision, and provides input on how technology could be used to support business objectives.Reports directly to the Managing Director.Key Roles & Accountabilities:Collaborates with sales and account management teams to identify client needs and develops proposals for new business opportunities.Conducts in-depth analysis of client requirements and develops detailed solution architectures that meet those needs.Defines technical requirements and specifications for hardware, software and networking components, ensuring that solutions are scalable, reliable and secure.Manages the implementation of solutions and provides guidance and support to the development and implementation teams.Develops and maintains relationships with clients and serves as a trusted advisor on technical matters.Incorporates industry trends and emerging technologies into solution designs.Participates in the development of standards, policies and procedures related to solution architecture. Monitors that these are adhered to across the organisation.Conducts technical presentations and training sessions for clients and internal teams. Show less Core Overview:Developed Local Area Network Hardware Division, Wide Area Network Division, Managed Network Services, and Outsourced Network Services.Developed the Network division to form an integral entity within the company, resulting in a uniform IT integrator solutions provider as opposed to a group of different divisions within a company. Managed a design and sales team consisting of five sales personnel and four engineers, supported by a national technician base. Provided leadership and guidance to the team, helping them to develop new solutions and stay on top of emerging trends and technologies in the networking space.Reported to the Managing Director and Group CEO.P&L management of a ZAR 50 million budget.Key Roles & Accountabilities:Oversight of the design and selling of infrastructure as well as network solutions that incorporated local and wide area network services, both for existing customers and to develop new network service offerings. This involved identifying and pursuing opportunities for growth in the marketplace and working closely with the sales and marketing teams to drive revenue growth and maintain a strong customer base.Oversaw and assisted the network sales team in representing the company for all networking-related opportunities at local and national levels. Ensured that the sales team was equipped with the resources and support needed to succeed and for helping to shape the company's overall sales strategy.Collaborated with account executives from various divisions to develop turnkey solutions from a networking perspective. Partnered with colleagues across the company to ensure that networking solutions were aligned with broader business goals and objectives.Provided network sales and support for infrastructure solutions and facilities. Served as the first line of contact for network and facilities consulting and design functions for the company's national customer base environment. Show less Core Overview:Developed and executed the company's overall strategy and vision, with a focus on achieving sustainable growth and profitability.Defined and managed financial targets and budgets to the value of ZAR 50 million for the company and monitored progress towards these goals.Provided leadership and direction to senior management and staff, comprising of 21 staff ensuring that the company's culture and values were embedded throughout the organisation.Reported directly to the Group CEO.Key Roles & Accountabilities:Oversaw the day-to-day operations of the company, including sales and marketing, product development, customer service and finance.Built and maintained strong relationships with key stakeholders, including customers, suppliers, investors, and regulatory bodies.Identified and pursued new business opportunities. Fostered partnerships and alliances that aided the company to achieve its goals.Ensured compliance with all relevant laws, regulations and industry standards, and that risks were managed effectively.Developed and implemented policies and procedures to improve operational efficiency and effectiveness and ensured integration and utilisation of best practices in all areas.Led the development and implementation of new products and services in alignment with customer needs and the company's overall strategy.Represented the company in public forums and media and acted as a spokesperson to stakeholders and the public. Show less

  • Chief Technology Officer

    Jan 2021 - now

  • Solution Architect

    Jan 2008 - now

  • Chief Operating Officer

    Jan 2018 - Jan 2021

  • Managing Director

    Jan 2017 - Jan 2018