Sheldon Moodley

Experience

• 

  Bham & Dahya Attorneys

  Feb 2010 - Jun 2012

  Team Leader

  • Accountable for managing an outbound call centre team • Responsible for ensuring that the daily targets are met.• Ensuring that all adhoc projects are completed by the specified deadline.• Performance management• Creating processes • Tracing Debtors via ITC • Printing of Summons• Ensuring that established policies and procedures are adhered to• Ensuring that the training of all personnel is carried out on a regular basis and monthly • Drive operational efficiency through team members, to produce targets and results.• Effectively build and maintain relationships with service providers, colleagues and clients• Ensuring that I do random call listening and then call coaching to achieve optimum performance• Scripting of all projects • Absenteeism trending• Collating of daily, weekly and monthly spreadsheets to measure all round performance• Dealing with member queries Show less

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  Sesfigile Logistics

  Dec 2015 - now

  Tracking Manager

  • Doing utilization reports for all depots (Long distance, Durban, Bloemfontien, Betlehem, Isando)• Doing Diesel reports for all Vehicles• Monitoring speeding and Unauthorized stops for all trucks• Monitoring 2hour movement reports for all depots• Co-ordinating deliveries• Invoicing Clients• Track fleet usage and maintain accurate inventory of vehicles• Analysing all fleet management data• Ensure the maintenance records for fleet are accurate and up-to-date.• Purchasing or leasing appropriate vehicles and necessary equipment.• Manage and maintain a fleet of between 80-100 drivers.• Assisting with Crediting (Purchase orders)• Assisting with debtors (Creating Sales orders)• Working on SAP System• Pulling Speeding reports, Visit reports and detailed reports via Cartrack and Altech Netstar Tracking System• Monitoring Vehicles Via Vcam tracking System Show less

• 

  Sesfigile global

  Dec 2015 - now

  Tracking Manager

  • Doing utilization reports for all depots (Long distance, Durban, Bloemfontien, Betlehem, Isando)• Doing Diesel reports for all Vehicles• Monitoring speeding and Unauthorized stops for all trucks• Monitoring 2hour movement reports for all depots• Co-ordinating deliveries• Invoicing Clients• Track fleet usage and maintain accurate inventory of vehicles• Analysing all fleet management data• Ensure the maintenance records for fleet are accurate and up-to-date.• Purchasing or leasing appropriate vehicles and necessary equipment.• Manage and maintain a fleet of between 80-100 drivers.• Assisting with Crediting (Purchase orders)• Assisting with debtors (Creating Sales orders)• Working on SAP System• Pulling Speeding reports, Visit reports and detailed reports via Cartrack and Altech Netstar Tracking System• Monitoring Vehicles Via Vcam tracking System Show less