Erin Linker, PMP, CSM

Experience

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  Cole, Scott & Kissane, P.A.

  Jun 2008 - Jan 2013

  Employment Law Legal Assistant

  Assist attorneys in a full range of employment matters including, but not limited to, FLSA, FMLA, workplace discrimination, harassment, worker’s compensation and unemployment compensation.Serve as liaison between clients, attorneys, insurance carriers, and third-party administrators.

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  LassiterWare

  Jan 2013 - Aug 2014

  Human Resources Manager

  Successfully develop and implement a strategic onboarding program resulting in a reduced learning curve, more engaged employees, and higher productivity of new hires.Conduct new hire orientations during which new hires are presented with vital information about the company’s mission and strategic goals, history and differentiation strategy, along with the tools and resources available to them. Conduct annual open enrollment meetings and one-on-one sessions to provide employees with a better understanding of their benefits options and administer health plans to ensure compliance with federal regulations.Organize and manage special events such as health fairs that promote prevention and wellness among employees, as well as events, for clients to promote company brand.Responsible for all human resources functions including, but not limited to, hiring, compensation assessment, payroll, benefits, discipline and terminations. Show less

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  HealthCare Support

  Jan 2014 - Jan 2015

  Recruiting Consultant

  Plan, develop and implement recruitment and staffing strategies for assigned clients with emphasis on well-qualified candidates, timeliness, and cost-effective recruiting.Build strong relationships with key account managers and external candidates, resulting in highly successful, full life-cycle recruiting.Communicate with key account managers regarding specific job orders, candidate submittals and other candidate matters in order to ensure effective recruitment practices.Consistently exceed target goals related to the number of candidates placed and value to be billed to clients. Show less

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  Adventist Health System

  Feb 2015 - Nov 2017

  Lead, Project Managment & Event Management, HRSS Talent Acquisition Team

  HR Project Management:Lead kick-off and status meetings with marketing, recruitment, and creative teams to ensure that projects remain on track and stay within budget.Analyze effectiveness of national recruitment and campus sourcing initiatives, developing enhancements and implementing changes to ensure ongoing improvement.Lead the design and implementation of the corporate/shared services new graduate residency program, establishing a streamlined hiring process and an increase of 20% in external and internal hires.Manage matrixed project teams in variety of different projects involving recruitment and sourcing, HRIS and CRM process improvements, talent management and forecasting.Collaborate with stakeholders to gather and organize data for their specific projects and present the areas of success and recommended improvements for each project.Lead, Event Management, Talent Acquisition Team:Oversee all aspects of national conventions, including logistics, staff management, lead generation, marketing strategy, and post-event analytics and reporting.Create new marketing strategies with the goal of generating new leads and increased candidate engagement.Manage local campus recruitment events, including marketing deployments and logistic coordination, resulting in over 80% attendee offer acceptance rate and increased ROI. Maintain campus sourcing and event budgets: accountable for final invoice reconciliation, check requests, and expense allocation. Show less

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  PlanSource

  Nov 2017 - May 2021

  Successfully guide development team as we transitioned to Scrum, instilling scrum best practicesFacilitate agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectivesMaintain storyboards, organized charts and influence best practices to teamRemove impediments and protect team members from interruptions and distractions to maximize productivity Work with Product Owners and Product Managers to understand the product roadmap, priorities, and schedules to guide delivery Show less Successfully guide design team as we transitioned from predictive to Scrum, instilling scrum best practicesFacilitate agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectivesMaintain storyboards, organized charts and influence best practices to teamRemove impediments and protect team members from interruptions and distractions to maximize productivity Work with Product Owners and Product Managers to understand the product roadmap, priorities, and schedules to guide deliveryBuild relationships with key stakeholders to gather validation and feedback regarding design work Show less Analyze and then effectively strategize projects in regard to deadlines, schedules, needed resources, and team member coordinationLead kick-off and status meetings with employer group, broker contact, and internal resources to ensure that projects remain on track – preparing agendas, documenting meeting notes and tracking issuesManage multiple complex projects from onboarding to go-liveManage change requests to project scope and project scheduleAnalyze data received from employer group to identify discrepancies and items requiring additional informationLead employer group meetings to review functionality issues and participate in roll out discussionsTrain employer groups and brokers how to efficiently utilize their new softwareMentor new Project Managers during their onboarding process to ensure proper training and provide support as they develop in their new Project Manager role Show less

  • Scrum Master, Enrollment and Technical Integrity

    Aug 2020 - May 2021

  • Project Manager and Scrum Master, DesignOps, Product & Innovation

    Sept 2019 - Aug 2020

  • Project Manager, Implementation, Benefits Administration Team

    Nov 2017 - Sept 2019
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  UKG (Ultimate Kronos Group)

  May 2021 - now

  Project Manager, Healthcare Implementation Team

  Lead the successful implementation of workforce management systems for a variety of healthcare customers, ranging from small to large, complex hospital systems resulting in a 35% reduction in OT costs and a 20% reduction in payroll processing timesManage project budgets exceeding $2 million, mitigating scope changes to ensure projects remain on track and within budgetCultivate strong customer relationships during project engagements, resulting in high levels of satisfaction and retentionDevelop detailed project plans with clear milestones and deliverables that are communicated across all levels of customer operationsCollaborate with peers on PM COE to develop best practices and tools for vertical PMs, standardizing executive reporting among other initiatives Show less