Joyce Koo

Experience

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  McDonald's

  Jun 2016 - Jul 2023

  Service Crew

  • Maintained high standards of customer service during high-volume, fast-paced operations• Followed procedures for safe food preparation, assembly and presentation• Responsible for keeping the stock inventory and cash register in order

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  Hoshino Coffee

  Jan 2019 - Jan 2019

  Waitress

  • Competently utilise the POS to process customer orders• complete payment transactions, and issue receipts• Paid close attention to dietary and allergic restrictions• Remained clean and hygienic throughout all shifts

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  Grab

  Sept 2020 - Aug 2024

  Food Delivery

  • Loading food and transporting it to the destination• Making sure food safety standards • Collecting payments• Maintain professional customer service • Maintain high hygiene standard

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  Dimerco Express Group

  Oct 2020 - Feb 2021

  IT Support

  • Resolve technical queries by end-users• Set up and maintain IT hardware and peripherals• Assist in data migration• Work on RPA projects to assist departments in replacing repetitive tasks

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  SATS Delaware North

  Jul 2022 - now

  Funtimer

  The extensive campus at Singapore Sports Hub is a place for the elite to the novice – where all Singaporeans can experience sports and entertainment in a community that celebrates diversity and inclusion.The SportsHub Catering Team in SATS Food Services provides catering and F&B services for retail concessions, corporate suites, members’ dining areas and function spaces across the Singapore Sports Hub’s venuesConcession Crew: • Food Expediters• POS Operators (Cashier) • Pourer• Logistics Runners Show less

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  ST LOGISTIC Ltd.

  Sept 2022 - Sept 2022

  Logistic Assistant

  Event: F1 Singapore Grand Prix • Distributing equipment upon request from the Singapore Police Force Units • Stocktaking • Proper documentation of items going in and out with authorization• Ensure all equipment is in good working condition • Returning the equipment to Police Cantonment Complex

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  SFS Pharma Logistics

  Mar 2023 - Jul 2023

  Accounts Assistance (Air Operation)

  • Coordination between offices to ensure all costing and documentation are in place• Validating data on Biotrack are accurate and before closing the shipment. • Send customers invoice on a timely basis• Network validation - Ensure agents & offices met the requirements and verification. Adding them to the system through filling in the vendor creation document and liaising with senior executive accountants.

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  NUS Business Career Development Committee (BizCare)

  Sept 2024 - now

  Junior Secretary

  • Managed core administrative tasks, including venue procurement and on-site event operations.• Assisted with meeting minutes, tracked deadlines, and maintained event schedules.• Collaborated closely with EXCO and various pillars to continuously enhance BizCare’s operations, ensuring efficiency and organization.