Ronald Perez

Experience

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  Intel Corporation

  Jun 1998 - Jun 2009

  Training Technician: focus in operational trainings and System Support, Issues, escalations and resolutions in SAP OM/WM.As Super User responsible to coordinate all the training necessities to all Logistics employees for Intel. Also provides technical support to the databases, web pages and systems support related with the finished product processes (SAP) and other materials. Also support all used systems in Logistics like SAP (WM/OM pipes). ISET, BLS, SPEED, Share drives and E-mail account.Participated in the core team in charge of the implementation of the new SAP standard OM/WM pipes platform in a High Volume Distribution Center1st level support for SAP WM Logistics executionParticipated in the implementation group in the migration of SAP customizing to SAP Standard SAP Training Received at Chandler, Arizona, 2006. Show less

  • SAP Support

    Jul 1998 - Jun 2009

  • Material Specialist

    Jun 1998 - Jun 2001
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  Hewlett-Packard

  Jul 2009 - Apr 2016

  SAP Consultant

  Ronald worked as SAP Support for Mondelez International (old Kraft food) account in OTC OM/SD row.Ronald was working as SAP Global 3rd level Support FI-CO Rows AWI, CO, CO-PA for P&G Account during 2 years..Joined to HP in June 2009 as SAP 2nd level Support Specialist for the Thyssen Krupp Materials North America Customer. Also he was working for P&G account as IT Role Leader in different Projects for Latin America as Mexico Tax Reform, Guatemala e-invoice, others as development tools and reports for L.A. Countries. For Brazil supporting different reports, printing issues, updating layouts invoices. Given a little support in the STX (Transporting) area related to Shipment Cost documents for Argentina, etc.Recently Ronald was worked with ARCA (Mexico) account given support in Logistics area.QA and defect manager for P&G projects reviewing new proposals, solutions for customers & Quality documentation.As Solution Arquitect: given solutions & Support to P&G Account in different Rows as SD, OM and STX. For Argentina, Brazil, Chile, Colombia, Mexico and VenezuelaManaging and development the technical and functional side of P&G projects implemented in LA Region as Mexico, Colombia, Brazil, Venezuela (Wave 9, Wave 10, Wave 11 & Wave 12)Work side by side with developer on new change requests from P&G, testing very complex scenarios with customer acceptance and their trainings Show less

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  DXC Technology

  May 2016 - now

  •Deliver IT projects within scope, schedule and budget and with high quality. •Deliver projects with focus on customer satisfaction.•Coordinate and manage the scope, timing, and budget of multiple concurrent projects.•Assist in project strategy design, project role staffing, issue resolution and recovery of troubled projects•Establish and maintain balance among project team, sponsors, resource managers and stakeholders.•Work with the customer to establish project priorities appropriately to achieve desired organizational goals and benefits.•Effectively mitigate project risks through risk identification and proactive planning.•Manage resource utilization and allocation to ensure all projects have the correct resources assigned with the appropriate skill sets and capacity to deliver a quality product.•Effectively communicate project status and key project metrics (KPIs) to stakeholders and customers and across enterprise as necessary. Show less

  • Project Management Officer

    Jun 2019 - now

  • IT Project Manager

    May 2016 - now