Alena Smolková

Experience

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  Czech Airlines

  Apr 2007 - Dec 2010

  Ticketing Agent - Czech Airlines, a.s

  - Tourism, accommodation, and administration- Full service for prospective and current passengers from reservation to departure to destination. (selling, reissuing, refunding of air tickets and taking care of their Frequent Flyer Program.) + related administration and invoicing.- daily use of GDS AMADEUS, MS Outlook, and MS Word

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  BCD Travel

  Aug 2011 - Jun 2013

  Travel Consultant

  - Tourism, accommodation, and administration- Full service for prospective and current passengers from reservation to departure to destination. (selling, reissuing, refunding of air tickets) + related administration and invoicing.- daily use of GDS AMADEUS, MS Outlook, and MS Word

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  Au Pair in America

  Sept 2013 - Mar 2015

  Au pair in the USA

  - International exchange program in the USA sponsored by the American Institute for Foreign Study. - Living in an American host family, helping them with children, and taking language classes.

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  Viking Cruises

  May 2015 - Nov 2015

  Viking River Cruises - Local host in Prague – hospitality desk

  - Tourism, accommodation, and administration- Seasonal job on the trade license- Guests can extend their cruise for 4 days in Prague and Localhost takes care of them in a hotel, manages their program in Prague, their transport from/to Prague, and they are there to help them with their needs. - Guests were Americans, Canadians, and The British - everyday using of English + an associated administrative work.- daily use of MS Outlook, MS Excel, and MS Word

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  BIBO s.r.o./CLINEA s.r.o.

  Nov 2015 - Mar 2016

  ASSISTANT for foreign workers

  - (Part-time job) - Administration and HR - In the beginning work on the trade license and then DPP contract.- Managing advertisement on the internet or on the company website.- Interviews, completing the necessary materials, contracts.- Documents for salaries.- Communication with clients who are looking for workers.- Communication with the authorities.- daily use of MS Outlook, MS Excel, and MS Word

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  SAP

  Mar 2016 - now

  HR Service - Global Data management

  - maintenance of employee data related to: • hiring support – a creation of contacts, creation of personnel numbers• contractual variations• personal data changes• termination• one-off payments• country-specific processes - update of the documentation - communication with recruiters and customers - work on projects- testing - setting of processes- the lead of assignment bi-monthly calls with recruiting - daily use of SAP system, EC, EIC, IPP, ESS, MSS, MS Outlook, MS Excel, and MS Word Show less