Kumaresh Venkataraman

Kumaresh Venkataraman

Aerospace Technical Author

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location of Kumaresh VenkataramanChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Sr. Technical Account Manager at Hilti India Pvt. Ltd.

  • Education

    • University of Windsor

      2019 - 2021
      Master of Engineering - MEng Industrial Engineering
    • Anna University

      2012 - 2016
      Bachelor of Engineering - BE Mechanical Engineering 7.94
  • Experience

    • Lionbridge

      Feb 2017 - May 2019
      Aerospace Technical Author

      • Analysed documents like part drawings, fitting instructions, and solutions to prepare the service and maintenance manuals for aircraft engines. • Have worked in all types of manuals - Check and Rectify (CR) manuals, Cleaning and Inspection (CIR) manuals, Engine manuals (EM) and Aircraft maintenance manuals (AMM). • Part of the team that completed the manuals for two new production engines (TRENT TEN and TRENT 7000) of Rolls-Royce. • Hands-on experience on authoring tools PS2K and Arbotext editor. Show less

    • Walmart Canada

      Oct 2019 - Aug 2020
      Store Assocaite

      • Managed inventory, receiving stock, placing stock orders, and stocking products in the salesfloor as per requirements.• Maintained a clean work environment and cooked as per the food safety standards.

    • Fastenal

      Nov 2020 - Jul 2024

      • Developing and executing a sales plan for accounts in Pickering and Ajax, to meet and exceed the sales goals.• Selling industrial and construction supplies along with Protective equipment business to business.• Analysing the customer’s needs and providing them with products that would perform the required job.• Maintaining and growing customer inventory programs.• Maintaining and growing the existing customer base.• Identifying potential customers in the territory and proposing the benefits of business with Fastenal by building a relationship and giving them good customer service. • Maintaining a good customer relationship with all of my customers and making sure they are satisfied with the service they receive and the products they purchase.• Process customer orders through E-commerce (EDI) and encourage the customers to utilize the Fastenal e-commerce platform.• Maintaining Vendor Managed Inventory such as bin stocks and vending machines at the customer location that comprises Fasteners, Industrial and construction supplies, and PPEs.• Analysing customer usage and maintaining enough stock at the store level. Show less • Assist with sales/customer service help resolve customer issues.• Receive shipments and stock them in the store inventory locations.• Manage inventory at the store by performing frequent cycle counts and order stock as per requirement.• Sent out the required shipments with required documents. • Place and fulfill customer orders by understanding their business requirements and the part details that were provided. • Create invoices for the orders.• Manage and track vendor shipments through all the stages in the supply chain to determine the timeline of the orders. • Track the orders to make sure that the customer receives them on time.• Perform deliveries to the customer with a company vehicle. Show less

      • Outside Sales Representative

        Apr 2021 - Jul 2024
      • Sales Support

        Nov 2020 - Mar 2021
    • Hilti India

      Jul 2024 - now
      Senior Technical Account Manager
  • Licenses & Certifications