Experience

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  Nationwide agribusiness insurance company

  Aug 1997 - Jul 2006

  Commercial underwriting manager/commercial processing manager

  • Manage a Farm underwriting department with a book of business in excess of $42 million in premium.• Recruit, hire, and coordinate employee training for a department of 30 underwriters and underwriting technicians.• Facilitator - Strategic Learning Map Initiative for Nationwide Agribusiness.• Coordinate and conduct agent/field staff training.• Earned Agribusiness Farm Insurance Specialist Designation. (AFIS) • Established underwriting procedures and assisted in issuing underwriting policies.• Conduct monthly audit reviews of underwriting files.• Project management lead for a number of product and system conversions.• Risk Management analysis of new business and renewal pricing.• Conduct performance evaluations and coaching sessions• Establish and monitor annual budget • Monitor payroll and time off request through the Human Resource Information System (HRIS).• Responsible for establishing and managing a new Farm processing unit.• Engagement Champion among managers in the Nationwide Enterprise based on the 2002 results.• Test new processing systems and development of training manuals.• Monitor production of workflow and customer service quality control. Show less

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  Rain and hail insurance

  Jul 2006 - Dec 2009

  Office manager

  • Responsible for all internal operations within the Agribusiness Division. Including Underwriting, Accounting, Technology, and Claims.• Recruit, hire, and coordinate employee training for the Agribusiness Division.• Evaluation of staffing, process improvement resulting in $100,000 reduction in salary budget.• Conduct performance evaluations and coaching sessions.• Coordinate and conduct agent/field staff training.• Maintain/submit payroll (Ceridian) for 35 employees within the Agribusiness Division.• Ensure procedures and guidelines are updated within each department. Show less

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  Wells fargo home mortgage

  Jan 2010 - Nov 2011

  Home preservation specialist 2

  • Team Leader - monitored staff to ensure customer service standards were achieved. • Assist delinquent borrowers with loan modification review.• Identify, maintain, track and log requested documentation for loan modification review.• Assist management in monitoring daily reports.• Top 5% Annual Performance review ranking.• Leadership/Production MVP – June and July 2010.

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  John deere

  Nov 2011 - Jan 2014

  Associate insurance specialist

  • Lead underwriter for assigned agents• Underwrite applications/changes, actual production history, acreage report, crop hail applications. • Assist in Sarbane Oxley (SOX) audit reviews.• Lead developer of IRS Tax Identification Number project• Developed TIN Matching training procedures for agents and underwriting.• Toastmasters Club John Deere Financial – President 2013; Vice President 2012• Competent Leader designation - Toastmasters 2013

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  Cgb diversified crop insurance services (acquired agrilogic)

  Jan 2014 - Apr 2018

  Underwriter

  • Conduct annual NCIS update training for agents and underwriting staff• Lead underwriter for agents in 12 states• Process applications, production reports, acreage reports to meet Risk Management Agency (RMA) requirements.• Lead contact for IRS Tax Identification Number verification

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  Agrisompo north america (acquired cgb -dcis)

  Apr 2018 - Jan 2023

  Training specialist

  • Lead trainer in Virtual Learning transition due to COVID-19 #No1AIPforVirtualLearning• Lead developer in creating training modules and videos for new underwriting personnel• Conduct Ethics and Crop Insurance Fundamentals webinar and classroom training ranging from 10 to 500 participants • Lead developer of Ethics in Crop Insurance and Dairy Revenue Protection training material• Collaborate with training team members to develop National Crop Insurance Services (NCIS) fall and spring update material • Assist marketing representatives in presenting NCIS fall and spring update meetings via webinar and/or classroom setting Show less

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  Agrisompo north america

  Jan 2023 - now

  National underwriting training specialist