
Julia Yasnitska
Customer Support Representative

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About me
Commercial Finance Manager @ CHEP | Finance Business Partnering | Strategy | Change Management
Education

SGH Warsaw School of Economics
2017 - 2020Master's degree Global Business, Finance and GovernanceMinor: International Venture Management.

IE Business School Executive Education
2020 - 2021Headspring Executive Development Courses
Uniwersytet Ekonomiczny w Krakowie
2013 - 2017Bachelor's degree International Relations and AffairsMinor: International politics and communication.
Experience

Uber
Jan 2017 - Sept 2017Customer Support Representative- Delivering high-quality service across multiple support platforms (email and chat). - Showing empathy for frustrated users while solving problems and addressing unsatisfactory experiences.- Working closely with team members in a fast-moving and constantly-changing environment.

Mercer
Apr 2019 - Jul 2019Junior Analyst
CHEP
Sept 2019 - now- Responsible for the Financial management and commercial finance of CHEP Germany.- Member of the Country Leadership Team.- Leading the German Finance Team.- Month and year-end closing, budget- and forecasting planning.- Integrated Business Planning (IBP) process implementation in CHEP Germany Pallet division. - Driving, creating and delivering EU Finance Strategy, working closely with the Finance Leadership Team and utilizing change management methods.- Leading EU Finance strategy communication plan, within and outside of Finance.- Coordinating development of the detailed three-year strategic plans for the implementation of strategic objectives with various teams.- Manage Finance Graduates on Graduate Development Program, coordinating rotations and monitoring development plan.
Finance Manager, Germany
Mar 2024 - nowManager Strategy & Execution, EU Finance
Sept 2022 - Mar 2024Project Leader
Sept 2021 - Sept 2022Brambles Graduate Development Program
Sept 2019 - Aug 2021
Licenses & Certifications

PRINCE2 Agile® Project Management Certifications
PeopleCertJan 2023- View certificate

EdX Verified Certificate for Probability - The Science of Uncertainty and Data
EdXDec 2020 
Analyzing and Visualizing Data with Microsoft Power BI
MicrosoftMay 2020- View certificate

Preventing Workplace Harassment
Emtrain 
Brambles Talent Development Program
Headspring, by Financial Times & IE Business SchoolFeb 2021
Volunteer Experience
Research Intern
Issued by VoxUkraine on Mar 2018
Associated with Julia Yasnitska
Languages
- ukUkrainian
- ruRussian
- poPolish
- enEnglish
- geGerman
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