Experience

• 

  Uber

  Jan 2017 - Sept 2017

  Customer support representative

  - Delivering high-quality service across multiple support platforms (email and chat). - Showing empathy for frustrated users while solving problems and addressing unsatisfactory experiences.- Working closely with team members in a fast-moving and constantly-changing environment.

• 

  Mercer

  Apr 2019 - Jul 2019

  Junior analyst
• 

  Chep

  Sept 2019 - now

  - Responsible for the Financial management and commercial finance of CHEP Germany.- Member of the Country Leadership Team.- Leading the German Finance Team.- Month and year-end closing, budget- and forecasting planning.- Integrated Business Planning (IBP) process implementation in CHEP Germany Pallet division. - Driving, creating and delivering EU Finance Strategy, working closely with the Finance Leadership Team and utilizing change management methods.- Leading EU Finance strategy communication plan, within and outside of Finance.- Coordinating development of the detailed three-year strategic plans for the implementation of strategic objectives with various teams.- Manage Finance Graduates on Graduate Development Program, coordinating rotations and monitoring development plan.

  • Finance Manager, Germany

    Mar 2024 - now

  • Manager Strategy & Execution, EU Finance

    Sept 2022 - Mar 2024

  • Project Leader

    Sept 2021 - Sept 2022

  • Brambles Graduate Development Program

    Sept 2019 - Aug 2021