
Timeline
About me
Musandam customer service supervisor
Education

Sultan qaboos university
2004 - 2009Bachelor of science (b.s.) economicsActivities and Societies: Business Society

Sultan qaboos university
2004 - 2009Bs in economics economicsActivities and Societies: Business Society
Experience

Vodafone qatar
Jun 2009 - Jan 2010Retail advisor- handle daily customers.- explain about the Vodafone Qatar services.- work with sieble system that's design for Telecom companies.- achieve the monthly targets that's given to me on time.- make marketing for Vodafone Qatar by participate in conference.- be customers focus by serve the customer in before sales and after sales.

Ministry of heritage & cultural
Jun 2010 - Jun 2013Tourists guide- in actually I was work as head of Administrator and Finance Department,- I was the responsible for all finance petty cash, purchasing that's done in Musandam Region.I was responsible for any administrators need in Musandam Region, and I was support the Head office with monthly reports for requirement.-I did the finance plans for the years to achieve the activity that's we done in Musandam by ministry of Heritage and Cultural. - I acts as Manager of Heritage and Cultural twice , when The manager in annual leave. Show less

Rural areas electricity company saoc
Jun 2013 - Apr 2020- Make validation for all customers meter reading monthly.- handle the customers issue thats related to Bills and its information.- make the bills validation for the customers monthly.-report any case that's may come system to IT support to fix the issues.- handle any realted subject thats may affects the customers,- work with RAECO Risk Management team to highlights any risk may affects our company.- acts as Musandam Customer Services Champion to wotk with business continuing team. Show less
Billing & Collection Analyst
Apr 2015 - Apr 2020Billing & Collection Administrator
Jun 2013 - Apr 2015

Majan electricity company saoc
Apr 2020 - nowMusandam customer relation supervisor
Licenses & Certifications

Ic3
Volunteer Experience
Economics
Issued by Oman Chamber on Jan 2010
Associated with Omar Al Shihhi
Languages
- arArabic
- enEnglish
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