
Timeline
About me
Project Manager @ Capital One, External Affairs | Dot Connector | Process & Implementation Strategist
Education

University of maryland - robert h. smith school of business
2016 - 2020Bachelor of science - bs management information systems, general gpa: 3.955 | magna cum laudeActivities and Societies: Association of Latino Professionals For America (ALPFA); Omicron Delta Kappa Leadership Honor Society; Smith Business Academy Awards & Achievements:• Maryland Medallion Society (1 of 10*, 2020)• Spirit of Maryland Court (1 of 5*, 2020)• Benjamin A. Gilman International Scholar (Top 25%**, 2019)• Omicron Delta Kappa Leadership Honor Society (Top 35%, 2018)*Male-identifying members; **Applicant poolPre-MBA Preparation:• Harvard Business School (HBS) Virtual Venture in Management, Participant (2020)• HBS Virtual Peek Weekend, Participant (2020)(continued in next section)

Ie business school
2018 - 2019Bachelor of science (b.s.) management information systems, generalActivities and Societies: Benjamin A. Gilman International Scholar Coursework:• Introduction to Coding (Python)• Project Management• Marketing Research• Retailing• Advertising and Creative Strategy

Montgomery blair high school
2012 - 2016High school diploma entrepreneurship academyActivities and Societies: President’s Volunteer Service Award; Distinguished Hispanic Scholar (Hispanic Alliance for Education); Spirit of Montgomery Blair High School Award, Alumni Association; Spanish Honor Society - President; National Honor Society - Service Project Coordinator • "La Esquina Latina" (Spanish print publication), Editorial Team Member• Minority Scholars Program, Communications and Social Media Committee Head• Achieving Collegiate Excellence and Success (ACES), Scholar

University of maryland - robert h. smith school of business
2016 - 2020Bachelor of science - bs marketingReality-Based Learning Experiences:• Social Innovation Fellows Program – impact consulting (2017 – 2018)• CIVICUS Living and Learning Program – community service learning citation (2016 - 2018)• Strategic Management TA (2 semesters)• Career Search Strategies TA (1 semester)Professional Development:• Out4Undergrad (O4U) Business Conference for LGBT students• LinkedIn AccelerateU• Deloitte Envision Conference – Advisory• Goldman Sachs Undergraduate Camp

University of cape town
2018 - 2018Study abroad experience social entrepreneurship and innovation in the contemporary south african context• Experiential learning into the world of design processes towards social change in the South African Context• Reflected on identification and development of personal strengths and opportunities for growth as a social innovator
Experience

Volkswagen of america, inc
May 2017 - Jun 2017Volkswagen credit marketing• Assessed target drop dates, segmentation, and priority of Volkswagen summer campaigns alongside production company• Recommended techniques and methods for internal communication of Volkswagen Credit digitization efforts

University of maryland
Aug 2017 - Apr 2020Resident assistant, department of resident life• Architect of community to 65 upperclassmen students on three residential environments – academic, social, and professional• Organized three monthly programs on academic performance, alcohol/drug abuse, and diversity to meet resident needs• Mediated roommate conflicts and oversaw submission of incident reports and maintenance requests across three buildings

University of maryland - robert h. smith school of business
Aug 2017 - May 2020• Collaborated directly with Dean and University stakeholders to strengthen student engagement and advise on improvements• Developed strategy to integrate alumni into Undergraduate journey and data-driven approach to track post-graduation plans • Cultivated interpersonal relationships with prospective students and families across calendar of 15+ semesterly events• Guided prospective students on academics and campus life, contributing to University’s first-year retention rate of 95%
Board Member, Dean's Student Advisory Council (DSAC)
Mar 2019 - May 2020Co-President, Smith Ambassadors
Aug 2017 - May 2020

Ed snider center for enterprise and markets
Jan 2018 - May 2019• Managed 17 student-researchers in the publication of undergraduate research journal Publication: Menendez, Mario (2018). Corporate Messaging: The Role of Diversity and Inclusion on Company Communication, Snider Undergraduate Research Journal.• Developed semester-long plan for research engagement alongside Robert H. Smith Chair in Organizational Behavior• Examined translation of diversity and inclusion efforts into corporate messaging across Fortune 500 and Diversity 100 rankings
Student Director, Snider Undergraduate Research Engagement (SURE)
May 2018 - May 2019Program Research Fellow, SURE
Jan 2018 - May 2018

Pwc
May 2018 - Jul 2018Advisory intern• Collaborated with campus advisory recruitment team on conquest, onboarding, and internal talent management efforts• Engaged in week-long technical development focused on improving digital fitness and client engagement preparedness• Earned Digital Acumen badge for completion of digital topics and data analysis, visualization, and automation workshops

Pwc
Jun 2019 - Aug 2019Forensic technology consulting intern• Built three Alteryx workflows for file consolidation and batch database uploads to expedite future client deliverable creation• Executed engagement-sensitive SQL scripts in preparation for FY20 and conducted quality checks across two work streams• Demoed four Microsoft AI models with greatest team/client time-savings potential to Forensic Technology engagement leads for implementation

Capital one
Jul 2020 - nowLaunched PMO in support of 200+ associates across 3 lines of businessACCOMPLISHMENTS:• Built suite of self-service PMO tools: Jira intake form and backlog; Confluence information portal; active projects dashboard; stakeholder user guides and timelines• Implemented automated scorecard reports to capture 45+ metrics and sync results into monthly business reviews; facilitated expansion of process to capture 250+ metrics for governance and risk management team• Reconciled KPI lexicon for 600+ metrics to create single source of truth and simplify metric refinement Show less
Principal Associate, Project Manager | External Affairs, Project Management Office
Jul 2023 - nowSenior Associate, Program Manager | Community Impact & Investment, Pro Bono
Jan 2023 - Jul 2023Senior Associate, Process Manager | External Affairs, Strategy & Engagement
Jul 2021 - Jan 2023Associate, Project Manager | Financial Services Data, Chief of Staff
Jul 2020 - Jul 2021
Licenses & Certifications
- View certificate
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Aws certified cloud practitioner
Amazon web services (aws)Mar 2021 - View certificate

Digital acumen
PwcJul 2019
Honors & Awards
- Awarded to Mario MenendezMagna Cum Laude Robert H. Smith School of Business, University of Maryland May 2020 Latin Honors in recognition for academic excellence achieved over the duration of entire official undergraduate coursework at the University of Maryland.Read more: https://registrar.umd.edu/current/Policies/latinhonors.html
- Awarded to Mario MenendezMaryland Medallion Society Division of Student Affairs, University of Maryland College Park May 2020 One of 10 male-identifying seniors recognized for contributions to the advancement of student interests and leadership involvement in campus activities – other criteria included scholarship and community service.Read more: https://stamp.umd.edu/UniversityAwards/UniversityAward/MMS
- Awarded to Mario MenendezSpirit of Maryland Nominee Division of Student Affairs, University of Maryland College Park Nov 2019 Criteria for award nominees include outstanding scholarship, leadership, campus involvement, community service, and communication skills.Read more: https://homecoming.umd.edu/spirit/award/
- Awarded to Mario MenendezBenjamin A. Gilman International Scholarship U.S. Department of State Nov 2018 The Gilman International Scholarship Program is a nationally competitive scholarship, congressionally funded and sponsored by the Bureau of Educational and Cultural Affairs at the U.S. Department of State, and administered by the Institute of International Education. Recipients selected with consideration to diversity of background and experience, impact of study abroad destination on academic and career trajectory, and local/global community impact.
- Awarded to Mario MenendezAcademy of Academic Excellence Awards Office of Multi-ethnic Student Education (OMSE) Mar 2017 The Academy of Academic Excellence Awards provides an opportunity for OMSE to annually recognize the academic excellence of undergraduate multi-ethnic students within the University of Maryland Community.
- Awarded to Mario MenendezPresident’s Volunteer Service Award Corporation for National and Community Service Jun 2016
- Awarded to Mario MenendezAcademy of Entrepreneurship and Business Management Scholar Award Montgomery Blair High School Entrepreneurship Academy May 2016
- Awarded to Mario MenendezDistinguished Hispanic Scholar Hispanic Alliance for Education May 2016
- Awarded to Mario MenendezOutstanding Student Service Award Montgomery Blair High School May 2016
- Awarded to Mario MenendezOutstanding Volunteer Service The Prudential Spirit of Community Awards Feb 2016
- Awarded to Mario MenendezCommunity Service Category Awardee Hispanic Heritage Youth Awards Jan 2016
- Awarded to Mario MenendezYouth Leadership Institute Scholar Hispanic Scholarship Fund Jul 2015
Volunteer Experience
Youth Community Leader
Issued by CASA de Maryland on Jun 2009
Associated with Mario MenendezAssociate, Living and Learning Program
Issued by CIVICUS Living and Learning Program on Aug 2016
Associated with Mario Menendez
Languages
- enEnglish
- spSpanish
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