Experience

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  Ups

  May 1989 - Sept 1999

  • Managed the operations of a high-volume, fast-paced, metropolitan delivery center.• Coordinated staffing and oversight of a 40-truck delivery operation making over 6,000 deliveries and 1,200 pick-ups each day with twice the volume between Thanksgiving and New Years.• Directed 12 supervisors and 75 night loaders responsible for unloading, sorting, and loading approximately 20 trailers daily.• Facilitated training, supervised Package Handlers and Clerks on safety, productivity, and led team meetings• Develops and maintains strong working relationships with employees and customers, providing world-class customer service• Managed productivity, monitored cost control and expenses, provided weekly and monthly reports• Drive for continued efficiency and profitability, implement strategies to reduce costs, streamline operations, and improve productivity• Lead role in planning and execution of large project implementations and training initiatives Show less

  • Sales Manager

    Aug 1993 - Sept 1999

  • Center Manager

    May 1989 - Jul 1993
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  Mercedes book distribution center, inc.

  Dec 1999 - Jan 2004

  General manager operations

  • Managed distribution operations for 50 individual vendors• Conducted hiring, scheduling, training, and reviews for 100 employees• Negotiated with vendors, packaging suppliers, and commercial carriers• Establish and maintain positive customer relationships, resolve customer issues• Ensure adherence to delivery standards, efficiencies, and regulatory requirements • Maintained DOT regulations• Serve as liaison between distribution and sales

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  Liberty coca-cola beverages

  Mar 2004 - Aug 2023

  • Managed the activities of 70 warehouse employees responsible for receiving, picking, loading, and shipping product to an average of 700 customers daily within a territory of 1,400 square miles• Responsible for route planning, staffing and loading of 50,000 cases of beverages on a nightly basis• Monitor production through the use of SAP and consistently exceed 100% corporate efficiency• Conduct all operations within the guidelines of the CBA between LCCB and Teamsters Local 812• Maintained comprehensive training programs for new employees on warehouse operations, safety protocol, and other related topics.• Responsible for implementation of cost-effective initiatives for streamlining operations, increasing productivity, and improving profits • Achieved reduction in overtime from 18% to 11% and reduced cost per case from $1.12 to $1.07 Show less • Responsible for quality assurance, production standards, driver accountability, staffing, and responding to the needs and concerns of over 700 customers• Conducted Route Rides to maintain optimal productivity, safety standards and customer service• Administered driver counseling sessions and coaching to ensure accountability and adherence with contractual obligation• Ensured compliance with safety regulations by conducting regular audits of warehouse equipment and personnel practices. Show less

  • Warehouse Operations Manager

    Jan 2015 - Aug 2023

  • Distribution Manager

    Mar 2004 - Jan 2015