Maria Jimenez

Experience

• 

  Softtek

  Mar 2007 - Jun 2017

  Responsible for the overall performance of the service, monitor and control the priorities, conflicts, meeting the customer expectations providing timely feedback as a result of the Level of Service Provided, Planning, estimating, managing the change of the scope, mitigating the risk, coordination and execution of all deliverables (transition, service requirements, issues resolutions, requirements) Maintains a consistent and high quality approach, managing the emergencies, scheduling, conflicts, having a clear vision of how this engagement will benefit the Customer engagement, meeting Customer CTQs and improve service through implementing process improvement and best practices for defect prevention.​ Show less

  • AMS Service Manager

    Feb 2014 - Jun 2017

  • Delivery Manager

    Mar 2007 - Jun 2017

  • Business Relationship Manager

    Mar 2012 - Feb 2014

  • AMS Delivery Manager

    Mar 2011 - Mar 2013

  • Project Leader Web Technologies

    Mar 2007 - Mar 2011
• 

  Thermo Fisher Scientific

  Jul 2017 - now

  • Partnering with product management to deliver capabilities to our eCommerce platform. • Driving best engineering practices to modernize our code base and ensure capacity and demand can be met for business needs. • Applying strong engineering practices and rigor for estimations, capacity planning, refactoring of code, breaking knowledge silos, and utilization of automation and AI/ML to improve our response time. • Mentoring and coaching for team members. • Leading a team of managers responsible for leading agile software development teams. • Fostering global collaboration across our sites.• Establishing automated and repeatable quality processes including software testing activities to ensure quality, reliability, and system stability. • Establishing a data driven culture, improving our talent, supporting prioritization, and focusing our objectives on value delivery. Show less • Collaborating with business leaders, product managers, program/project managers, and engineering stakeholders to establish overall strategy for the Thermo Fisher technology platforms for my assigned business areas. Working with divisional stakeholders to distill strategy in to requirements and product roadmaps for the Thermo Fisher Connect initiative and related software/hardware/IoT applications.• Researching industry trends, requirements, and approaches to help ensure strategy and roadmaps are successful in the market place.• Identifying and defining required system interfaces and map dependencies.• Educating R&D teams about proper processes and approaches to take when developing solutions. • Participating in development and implementation projects in the role of program manager, project manager, or product owner as necessary. • Developing a network of experts throughout the organization, industry and suppliers. Utilizing company and industry knowledge as well as creative technical skills to product creation. Show less * Responsible for the definition, coordination and completion of software development projects using agile software development methodologies.* Responsible for staff management: recruiting, hiring, on-boarding, training, project assignment, and performance management of the software teams* Constant interaction with product management, executives, device teams, and software team members to define the scope, timeline, and resources required for projects.* Working with functional managers to form Scrum teams to execute software projects and help them to succeed by making sure they have clear requirements and proper support.* Ensuring software teams are properly following process protocols and removing any barriers to their success. Representing the team in cross-organizational forums as well as customer requirements gathering and software validation and training sessions.* Tracking metrics and providing significant support to the teams to always improve processes, technology or tools Show less

  • Director Software Engineering

    Oct 2023 - now

  • Sr Manager, Software Engineering

    Nov 2020 - Oct 2023

  • Software Engineer Manager

    Jul 2017 - Nov 2020