
Chris Jaggs
Duty Manager

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About me
"I help Retail workers who are feeling unmotivated, escape the shop floor, work on their mindset to relaunch themselves & feel human again!"
Education

Aylward Secondary School
1991 - 1998High School
Experience

Woolworths
Nov 1999 - Sept 2008Duty ManagerOversaw the running one of two 12,500 sq ft floors with an annual turnover of £4mDeveloping relationships with direct suppliers and assisting in disciplinary proceduresProducing the rota for up to 95 members of staff on a weekly basis while overseeing staff recruitment and training

Smyths Toys Superstores
Nov 2008 - Aug 2010Duty ManagerDuty Manager in the Borehamwood store followed by Friern Barnet and the Flagship Charlton store,Responsible for the weekly increase in store turnover of an average of 15% as well as improving mystery shopper results through coaching and performance managementOversaw staff recruitment and training while developing and coaching a team of up to 30Successfully implemented a new Health & Safety Committee with an increased Safety Audit result of 75% improving over the 54% score previous and introducing a Stock Loss Committee with more control on shrinkage across the shop floorManaged the Borehamwood store after two months in anticipation of the new Store ManagerPromoted to the Flagship store in the UK within two years Show less

The Entertainer
Aug 2010 - Jul 2016Assistant ManagerAssistant Manager of the Flagship store of the company within Westfield London, Europe’s largest urban shopping centre with an annual turnover of £4m across 3,500 sq. ft. overseeing up to 35 members of staff.Company training Module Assessor for several stores within the South Region and leading monthly training sessions of company material and self-developed.Successfully implemented numerous sales drivers and energisers as well as training and developing of store team.Assisting in disciplinary procedures for the South Region as well as leading interview selection and recruitment of staffCompany Training Award Winner in 2014 as nominated by my peersCompleted a City & Guilds NVQ Level 3 Certificate in Retail KnowledgeCompany training Module Assessor for several stores and trainer of new Assessors Show less

Learn Develop Live
Jul 2016 - nowFounder, Transformation Coach, Motivational Speaker, TrainerBonjour and good day! My name is Chris Jaggs and I’m the creator of the Learn Develop Live method, a Transformation Coach and Podcaster, but more importantly, the guy that wants to help you!Back in 2016, after almost 20 years of playing the retail game, I made a run for it and tried the office world which really opened up on the coaching experience, giving me the chance to bring Learn Develop Live vision to life!During that time in retail, it was developing people that really interested me, taking someone who needed some sort of direction and helping them unlock their potential. The office environment opened up a brand array of people just like you and me that needed some purpose, some meaning to why they were dragging themselves out of bed each day.The Learn Develop Live method was created to help someone special like you to help identify an issue, learn a habit and then going on to develop the habit before living it out in 30 days or less and experiencing a better life on a whole new level, however that looks to you!The minute you start to go and find your Learn Develop Live moment is when you start to take control of your life.I am accredited in coaching and mentoring with the Institute of Leadership & Management (ILM) and have been helping people unlock their potential for several years, I’d like you to be my next big project!The chemistry shared between us together will be a key part of our success together and the end result you are looking for.It's not just about starting a coaching and client relationship to chase your goal, but instead ensuring that we are the both the right fit for that mission.Our sessions together will be in a relaxed informal environment, encouraging you to break down barriers with open questioning and self-assessment, leading to your new approach and resolve with motivational and inspirational insights to find the ‘real you!’ Show less
Licenses & Certifications

Fire Marshal Training
TOTAL PROTECTION (UK)Sept 2016%20England.webp)
Mental Health First Aider
Mental Health First Aid (MHFA) EnglandApr 2021
First Aid at Work
British Red CrossMay 2017
ILM Level 5 accreditation in Coaching and Mentoring
ILMNov 2018
NVQ Level 3 Retail Knowledge
City & GuildsOct 2015
Course Creators Blueprint
The Coaching MastersMar 2021
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