Vanessa Yu

Experience

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  Banana Republic

  Nov 2010 - Jun 2016

  Sales Associate

  • Collaborated with Sales and Inventory teams to fulfill customer requests in fluid and fast-paced work environment• Improved checkout experience by ensuring that cash wrap area was neat, organized and well stocked with supplies• Trained new hires in shift management, customer service, opening/closing procedures, and loss prevention protocol• Ranked #3 company-wide (2013) for all new accounts opened via the Banana Credit Card Acquisition program

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  Public Health Solutions

  Feb 2015 - Jun 2017

  Service Coordinator

  • Coordinated a concurrent caseload of 40 families within the Early Intervention Programs (EIP); traveled daily throughout Manhattan and Brooklyn to perform home visits, off-site meetings, and routine team meetings• Implemented individualized therapy plans (social, emotional, clinical) for children with developmental delays• Maximized impact of therapy plans via daily communications with city officials, providers, and school administrators• Synthesized service documentation among 40+ cases, across two databases; reviewed and approved billable activity submissions to comply with Department of Health and Mental Hygiene and HIPAA protocols and regulations• Facilitated PHS’ outstanding cases to third party agencies when the EIP closed (June 2017) due to funding withdrawal; conducted change management with families re: services transition via concise communications Show less

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  JHJ International Ltd.

  Jun 2016 - Nov 2019

  Office Manager

  • Supporting executives in event planning, travel logistics coordination, expense settlements, and schedule management• Managing project execution and delivery of company initiatives within the constraints of scope, schedule, and cost• Enhancing corporate responsibility measures by changing to compostable office supplies without sacrificing quality• Creating and approving invoices for monthly reporting of customers’ accounts payable/receivable activities

• 

  Robin Hood

  Feb 2018 - May 2018

  Administrative Officer

  • Prepared and organized annual New York State audit documentation for 50+ employees across five departments• Oversaw office expenses, reviewed monthly banking statements, and settled discrepancies for financial reporting• Organized and devised budget coding system to account for all expenses; updated revised templates within database• Coordinated accounts payable transactions with vendors; implemented ACH payment option via cost-benefit analysis

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  Charity: water

  Nov 2019 - now

  • Organizational Learning Specialist

    Feb 2024 - now

  • Program Operations Senior Associate

    Feb 2022 - Feb 2024

  • Water Programs Coordinator

    Nov 2019 - Feb 2022