Mark Malanda

Experience

• 

  Kenya Airways

  Jan 2018 - now

  Manager, Technology Projects

  • Developing and implementing project management methodologies, tools, and processes to ensure successful project execution and delivery.• Led cross-functional teams to deliver projects on time, within budget, and to the satisfaction of stakeholders.• Using project management software to manage timelines, track progress, and identify and mitigate risks.• Applying emotional intelligence to build strong relationships with team members, stakeholders, and customers.• Conduct regular status meetings with team members and stakeholders to ensure project progress and identify any issues or risks.• Managing project budgets, including forecasting and tracking expenses and reporting variances.• Analyzing project data and using it to make better decisions and identify opportunities for process improvement.• Led, managed, coached, and mentored project managers to ensure they have the skills and knowledge needed to manage projects effectively.• Developing and maintaining a portfolio of projects, prioritizing them based on strategic goals and business objectives.• Implementing agile methodologies to ensure projects are delivered iteratively and in a timely manner.• Ensuring that projects are delivered with high quality and meet customer needs and expectations.• Periodically communicate project portfolio health status to the executive• Fostering a culture of continuous improvement, encouraging team members to share ideas and best practices, and driving process improvements.• Understanding users’ needs and the problem they want a product to solve, resulting in the successful delivery of customer-centric products that meet user needs.• Collaborated inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders.• Owned the end-to-end product management process from idea, design, development to launch, impact tracking, and ongoing improvements. Show less