Jodi Lustgarten

Experience

• 

  American Cyanamid Company - Lederle Labs division

  Jan 1990 - Jan 1993

  Help Desk Manager/ IT

  Implemented CC Mail across US salesforce in conjunction with SFA tool. Responsilbe for 3 help desk analysts. Tracked metrics and effectiveness for call closure rates. Suported Medical Division-5k users worldwide.

• 

  ISP

  Jan 1994 - Jan 1995

  Help Desk Manager

  Manage global help desk for worldwide chemical and manufacturing corporation. Set hardware and software standards for the organization. Coordinated vendor agreements. Managed 5 help desk consultants.

• 

  ADP

  May 1994 - Jan 1996

  Implemented T&E Solutions for Fortune 100 companies integrating with Financial systems such as SAP, Baan, JD Edwards, etc. Managed implementation process from discovery through go-live. Perform needs analysis with customers to determine solution design. Responsible for technical design and implementation including user acceptance testing and post implementation training.

  • T&E Software Implementation Consultant

    Jan 1993 - Jan 1996

  • Presales Implementation Consultant

    May 1994 - Dec 1995
• 

  Interpro

  Jan 1996 - Jun 2000

  Business Consultant

  Responsible for driving business value solutions for fortune 100 customers. Focus on mapping projects to productivity solutions to gain impact and business results.

• 

  Microsoft

  Jul 2000 - now

  Responsible for setting strategy for productivity sales across 400+ customers in NY Metro area. Developed partner strategy, manage sales pipeline, work with PMP community and drive sales to achieve results. Demonstrated custom solutions to map to customer business needs in financial, pharmaceutical and manufacturing customers. Aligning to customer's needs around portfolio and project management, engineering process flows and business process mapping. Worked as liaison to drive solutions to improve business productivity and drive ROI. Show less

  • Global Alliance Director

    Feb 2020 - now

  • US Alliance Director, Global Advisories

    Apr 2017 - Feb 2020

  • US Channel Director- Hewlett Packard Enterprise Alliance

    Oct 2016 - Apr 2017

  • Director Life Sciences

    Jul 2013 - Oct 2016

  • Account Executive Health & Life Sciences

    Dec 2010 - Jun 2013

  • Account Executive Communications Sector

    Aug 2008 - Dec 2010

  • Information Worker Solution Specialist

    Jul 2003 - Aug 2008

  • Solution Specialist- Project & Visio

    Jul 2000 - Jul 2003