Nicholas Grigsby

Experience

• 

  Enterprise Holdings

  Mar 2018 - Nov 2018

  Management Trainee

  - Contributed to significant improvements in customer satisfaction scores through dedicated service and operational enhancements.- Gained comprehensive insights into business operations during Milwaukee Airport rotation, supporting operational excellence.- Proactively addressed customer needs, ensuring a high-quality rental experience and resolving complaints with professionalism.

• 

  Direct Supply

  Dec 2018 - Mar 2020

  Account Manager

  - Managed and expanded relationships with senior living communities, achieving a 106% year-to-date budget performance in 2019.- Spearheaded growth initiatives resulting in a 67% increase in territory supply over a 12-month period.- Recognized as an elite performer, reflecting exceptional account management and strategic partnership skills.

• 

  YMCA of Middle Tennessee, TN

  Mar 2021 - now

  Membership & Wellness Attendant/Youth Activity Center

  - Cultivating a welcoming and supportive environment for members to achieve fitness goals.- Fostering a safe and engaging space for youth, enhancing their well-being and development.- Streamlining member information processes for enhanced service delivery.

• 

  IHeartMedia

  Aug 2021 - now

  - Elevated to Senior role recognizing exceptional contribution across New York and five other markets, driving successful multi-platform campaigns.- Leading and mentoring a team of 5 Digital Account Managers to refine processes and enhance account management competencies.- Engaging in bi-weekly strategy sessions with Vice Presidents of Digital Sales to ensure campaign excellence and goal achievement.- Spearheading host read podcasting initiatives, orchestrating seamless collaborations between advertisers and talent to meet diverse stakeholder expectations.- Overseeing national market campaign assignments, optimizing performance and alignment with strategic objectives. Show less - Collaborated on the design and execution of comprehensive digital advertising campaigns aligning with client KPIs.- Specialized in a broad spectrum of digital marketing solutions, including Streaming, Podcast, and SEM/SEO, among others.- Utilized a suite of analytics tools (Triton, Tableau) to provide actionable insights, driving campaign optimization and success.- Mastered multiple digital platforms, ensuring agile and effective campaign management across a diverse project portfolio. Show less

  • Senior Campaign Success Manager

    Sept 2023 - now

  • Digital Solutions Engineer

    Aug 2021 - Sept 2023