
Archana Mahajan
HR and Operations Manager

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About me
Assistant Manager | Pursuing aPHR
Education

Niagara College - Toronto
2022 - 2023International Business Management International Business
Guru Gobind Singh Indraprastha University
2011 - 2015Bachelor's degree Hotel, Motel, and Restaurant Management
Art Institute of Pittsburgh
2016 - 2017Associate's degree Baking and Pastry Arts/Baker/Pastry Chef
Experience

Taj Mahal Restaurant
Sept 2017 - Dec 2018HR and Operations ManagerRecruited, trained and managed a team of 15+ catering staff, reducing turnover by 25% through targeted engagementstrategies.Maintained 100% compliance with workplace safety regulations and company policies during all operational audits.Oversaw logistics for over 150 events annually, optimising resource allocation and staff scheduling for seamlessexecution.

Self-employed
Feb 2020 - Jul 2023Business OwnerBakery

Cluny Bistro & Boulangerie
May 2023 - Aug 2024Team Lead and Training CoordinatorSupervised onboarding and training programs, reducing new hire onboarding time by 20% and improving team adaptability.Developed training initiatives that enhanced staff efficiency and ensured smooth adaptation to menu and operational changes.Managed inventory levels, reducing waste by 15% while keeping food costs within budget and maintaining high-quality standards.Ensured compliance with provincial workplace safety standards by reinforcing proper food handling, sanitation, and equipment maintenance protocols. Show less

Woodfire group
May 2024 - nowAssistant ManagerImplemented a structured recruitment and onboarding process, reducing time-to-hire by 30% and improving new employee retention by 25%.Designed and led employee training programs, increasing team efficiency by 20% and reducing onboarding time by 35%.Conducted regular performance evaluations and feedback sessions, resulting in a 22% improvement in individual performance and a 15% increase in team productivity.Introduced employee engagement initiatives that increased satisfaction scores by 18% and reduced turnover by 20%.Ensure 100% compliance with ESA regulations and workplace safety policies, minimizing risks and improving operational efficiency by 20%. Show less
Licenses & Certifications

The Fundamentals of Digital Marketing
Google Digital GarageMay 2021
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