Rachel Holland-Bosch

Experience

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  Lake Tekapo Alpine Inn

  Nov 1988 - Feb 1989

  Front Desk Receptionist

  Duties included liaising with Japanese guests, reservations, preparation and processing of correspondence and cashiering.

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  Asaki International, Japan

  Mar 1989 - Sept 1989

  Shop Assistant/Waitress
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  Compass Duty Free

  Sept 1989 - Sept 1990

  Store Manager

  Assisted the Special Projects Manager in setting up a new branch in Queenstown. Responsible for hiring and training sales personnel and complete running of the store. Other tasks included merchandising, stock control, personnel management and cashiering.

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  Cesena International, Tokyo, Japan

  Oct 1990 - Oct 1991

  Personal Assistant

  Duties included correspondence with international clientele, translation, filing and liaising with suppliers.

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  Hyatt Regency Birmingham

  Feb 1992 - Jul 1992

  Telephonist
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  Japan Travel Bureau

  Aug 1992 - Aug 1993

  Japanese Speaking Guide

  Responsible for guiding Japanese guests around Auckland, Rotorua and Waitomo. Duties included airport arrivals and departures looking after groups of 2-40.• Meeting and greeting clients at the airport.• Narrating the commentary on sightseeing tours around the north island.• Assisting with hotel check in and check out.• Attending clients at lunch and dinner.

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  Massey University, Auckland

  Jan 1996 - Jun 1999

  Computer Support Officer

  Massey University, AucklandComputing services at Albany supports the computing needs of over 200 staff and academics and approximately 4000 students. The department is also responsible for telecommunications, networking and desktop support.Responsibilities:• Office administration, accounts, software licensing entry, and audio-visual support.• Communications between clients and department staff.• Monitoring and reporting on Key Performance indicators for the department.• To provide technical support on a local area network by telephone, with on-site visits made if necessary.• Allocation of new helpdesk jobs to computer consultants and follow-up with clients once task competed.• To provide project management and implementation services associated with the deployment of information technology.• Developing documentation in the form of reports, policies and procedures. Show less

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  PriceWaterhouseCoopers

  Sept 1999 - Feb 2000

  IT Customer Service Consultant

  Global technology solutions (GTS) provides technical software and hardware support to all Pricewaterhousecoopers offices. the Brisbane office consists of 600 professionals who work both on and off site.Responsibilties:• Providing 1st and 2nd level support for software and hardware problems.• Technical support on the Microsoft office suite• Training of new staff.

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  Millenium, Copthorne and Quality Hotels

  Feb 2001 - Jan 2003

  PA to VP of Internet Technology / Internet Editor

  •To provide a PA service to the VP and the IT team.•To manage the administration within the information technology department, including the filing of reports, software licensing management.• Responsible for the development of the company Intranet and Australasian contact for the Global Website. •Internal marketing of the Intranet for maximum usage by the business including finding and promoting stories within the organisation.

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  Ravin Enterprises Limited

  Aug 2003 - Jul 2022

  Director

  Ravin offers consulting services to key clients. Its web development and hosting partner, RealBiz closed service in 2021, and was proud to have assisted many small businesses in setting up their digital presence. This included website development, Social Media setup, Content Writing and IT support. Technology used: Wordpress, Microsoft Visual Studio, and Dreamweaver. Core aims were to create websites using best practice industry standards at a reasonable cost. Google Webmaster Tools and Guidelines focused on targeted rich content within the sites to ensure better rankings with well known Search Engines. Show less

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  Yoyo Balloons New Zealand - Ravin Enterprises Ltd

  Jun 2011 - Dec 2017

  Business Development Manager

  YoYo Balloons are a unique product in NZ that I have sourced from Japan with National Sales Distribution rights. These bright fun balloons are perfect for kids parties, school fairs and galas, fundraising, incentives and rewards. We also import peacock balloons and giant balloons - an impressive 90cm balloon.

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  Palm Motel Waihi (Shareholder/Owner)

  Aug 2014 - Aug 2015

  Marketing Communications Manager

  Promoting Palm Motel Waihi as a destination for international and domestic travelers. Developing and implementing marketing strategies, online and print and analyzing results. Managing online booking channels, website and social media campaigns.Waihi? Why not!www.palmmotelwaihi.co.nz

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  Takapuna Normal Intermediate

  Feb 2015 - Dec 2017

  Japanese Assistant Language Teacher

  Work as an ALT for Inter Cultural Language Teaching at Levels 1 and 2 for students in Years 7 and 8. Teaching includes learning through customs, culture, craft activities, song and roleplay to inspire students to learn a new language. This prepares them well for understanding 'Who we are' in New Zealand and their global thinking. TNIS celebrates International Language Week each year with a number of fun events and full assembly.

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  Takapuna Normal Intermediate School

  Dec 2017 - Apr 2021

  International Student Director

  An international education marketing professional with demonstrated success in the education management industry. Strong background in marketing and recruitment strategy, strategic planning, orientation and all aspects of the general management and operations of an International Department, including comprehensive knowledge of the NZ Code of Practice.

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  Dacreed

  Apr 2021 - Jul 2022

  Customer Experience and Success

  Dacreed is a SaaS organisation simplifying regulatory compliance by delivering a skills and competencies ecosystem for policy management, internal and external training and professional development.

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  Xero

  Jul 2022 - now

  Xero is a global SaaS organisation providing business solutions to small businesses, accountants and bookkeepers. SaaS products include core accounting solutions, payroll, workforce management, payments and financial services.

  • PX Content Analyst

    May 2024 - now

  • Content Developer

    Jul 2022 - now