Daniel I. Muñoz Gonzalez

Experience

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  Proyectos y Asesorías, S.A.

  Jan 1992 - May 1995

  Development and Installations

  Computer and microcontroller radio control of electric devices project design (intelligent buildings, golf field irrigation applications).Computer assembling and maintenance. Networking installations.

• 

  WaveLight

  May 1995 - May 1998

  Development and Technical Support

  Computer corneal image capture and processing design.Opthalmology Laser Technical Support.

• 

  Lucent Technologies

  May 1998 - Mar 2012

  Intelligent Network third level Support Engineer For Telefonica and ONO customers. Second/Third level support Engineer for customers: Telefonica, Ono, Uni2, TME and Vodafone.Specialiced on Voice and Data platforms for fixed and mobile telephony. Second Level Support Engineer for Retevision Customer.Award for great customer experience in Auna project for two years.

  • Applications & IN Technical Support Engineer

    Jun 2007 - Mar 2012

  • Senior Support Engineer

    Jul 2001 - Jun 2007

  • Support Engineer

    May 1998 - Jul 2001
• 

  Alcatel-Lucent Enterprise

  May 2013 - Feb 2016

  Telefonica LTE solution. LightRadio and eNB support.Telefonica Femto solution. Orange MIND project. MPR 9500 support.Application development for MPR data recovery, configuration analysis and web interface.

  • LTE and Femto Technical support

    Aug 2011 - Feb 2016

  • Packet Microwave Technical support

    May 2013 - Oct 2013
• 

  Nokia

  Feb 2016 - now

  Technical support for SD-WAN and SD-LAN Nuage Virtual Networking Solution.For Telefonica, and other customers (Evolutio, Mutua, Credit Andorra, XbyOrange, etc). NetAct (Nokia Radio OSS platform) technical support engineer for Telefonica customer.Installation, homologation and technical support tasks.Development for Telefonica: Telco project for Radio inventory retrieval.VMWare ESXi, Opencloud.

  • Nuage VNS Technical Support Engineer

    Oct 2019 - now

  • NetAct Customer Service Engineer

    Feb 2016 - Oct 2019