Johana Silva

Experience

• 

  PT MARKET SRL

  Oct 2006 - Mar 2010

  Commercial Assistant

  Role & Responsabilities:- Weekly meetings with all retails to coordinate: supply,deliveries, distribution, inventory reviews and repositions for Canon brand.- Support sales force team in logistics and marketing issues, weekly rhythm follow up.- Customer service: in charge of training programs and post sales requests from end user.Key Achievements:- Develop a process for retail attention what made distribution errors were minimized decreasing andavoiding penalties for the company.- Planning training programs for end user (non existent before). Show less

• 

  Intcomex

  Apr 2010 - Jun 2014

  Key Account Manager Retail

  Role & Responsabilities:- Negotiation of commercial agreements and planning sales strategies by customer for all brands: Toshiba, HP, Lenovo, Dell, Acer, Microsoft, Kensington, etc.- Analysis of inventory levels and repositions by POS.- Design marketing strategies for most important campaigns along with customer needs.- Evaluation of promotions by POS coordinated with customer.Key Achievements:- Sales increased up to 100% in some customers, period 2012 - 2013.- Increased MS from 2nd to 1st place whole 2013 and Q1 2014.- Increased our retail department contribution by 20%.- Improved customer loyalty. Show less

• 

  Telefónica On The Spot Services

  Jul 2014 - Apr 2015

  Commercial Executive

  Role & Responsabilities:- Responsible for the development of commercial relationship with the enterprise teams of Telefónica.- Diffusion and presentation of the company to promote our services on its different portfolios. - Identification of new opportunities and projects.- Search for new customers outside the Operator.Key Achievements:- Improved quality of our service by follow-up implementation (DOOH).- Improved relationship with our partners (agents) and customers (owners).- Tracking contracts with our customer, partners and suppliers - improving internal control. Show less

• 

  CELISTICS

  Apr 2015 - May 2017

  Sales Executive

  Role & Responsabilities:- Negotiate with brands of different categories such as: tablets, memory cards, mobile accessories, etc.- Choose the right portfolio for each customer.- Responsible for purchase forecast considering: sales potential by customer, inventory levels and specialcampaigns.Key Achievements:- Build a new area in the company (Retail), develop all the new process for vendors and new clients.- Coordinate and train all different internal areas with new processes.- Manage Buy Back program with Mobile Operators. Show less

• 

  Samsung Electronics Perú

  Jun 2017 - Jan 2023

  Role & Responsabilities:- Responsible of Entel Perú account (B2B & B2C).- Leader of a multi-disciplinary team (PM, SCM & Channel MKT).- Responsible to lead quarterly negotiation process with customer.- Annual forecast based on PSI, negotiation deals and special campaigns.Key Achievements:- Most outstanding KAM & Brand 2022 (Entel).- Most fair played KAM 2022 (Entel).- Lead to Entel to be #1 customer (higher revenue inside the company) 2019 - YoY growth 90% vs 2018.- Consecutive growth YoY ´18 vs ´17 20% / YoY ´19 vs ´18 90%.- Mobile revelation 2018-J6 Plus (Entel).- Best Premium 2018 - S9 Series (Entel).- MS #1 almost all 6 year: 2017 - 2022. Show less

  • Senior Manager - MX Mobile Division

    Mar 2022 - Jan 2023

  • Manager, B2C Sales, IM Mobile Division

    Jun 2017 - Mar 2022
• 

  Personal Project

  Feb 2023 - Nov 2023

  Sabbatical

  I made the conscious decision to dedicate this time to my personal growth and exploration of different cultures, traveling through several countries primarily in Asia.

• 

  Xiaomi Technology

  Dec 2023 - now

  Senior Sales Manager