Dotun Ogunrinde

Experience

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  Prime Mart Superstore

  Mar 2019 - Jan 2020

  Sales associate

  - Customer Engagement: Greet customers, assist them in finding products, and provide information about features and benefits.- Product Knowledge: Have a deep understanding of the products or services being sold, including specifications, pricing, and availability.- Sales Techniques: Use sales techniques to persuade and guide customers in making purchases, such as upselling or cross-selling related products.- Customer Service: Provide excellent customer service, answer questions, resolve concerns, and handle returns or exchanges. Show less

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  Tideks Driving School

  Nov 2020 - now

  Customer Service Representative

  - Inquiries and Information: Respond to inquiries from prospective students, parents, or guardians about the driving school's programs, services, pricing, and requirements. Provide accurate and helpful information.- Scheduling: Help students schedule driving lessons, classroom sessions, and behind-the-wheel training. Coordinate schedules to ensure smooth and convenient appointments.- Communication: Keep open lines of communication with students, parents, and instructors, addressing any concerns, changes, or updates promptly.- Feedback Collection: Collect feedback from students about their experiences and use it to improve the quality of instruction and services.- Issue Resolution: Address and resolve any issues, complaints, or disputes that may arise during the training process Show less

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  Vaidhomes and Models

  Nov 2022 - now

  Sales Development Representative

  - Conducted LinkedIn outreach with effective messages.- Navigated the entire sales journey, from discovering promising leads to sealing the deal with expertise.- Exceeded expectations by sending over 200 personalized cold email daily, doubling the anticipated goal of 100.- Surpassed Q3 and Q4 targets with an impressive 142% and 183% margin, effortlessly achieving a monthly goal of 12 meetings.- Increased ARR by 60% through effective sales strategies.

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  Customer Success Africa

  Dec 2023 - now

  Member
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  Firsttouch NG

  Feb 2024 - now

  Sales Development Representative