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Vadim Drevin

Vadim Drevin

Support Engineer

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location of Vadim DrevinMalaga, Endülüs, İspanya

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  • Timeline

  • About me

    Senior Delivery Manager, Portfolio Manager at EPAM Systems

  • Education

    • Belarusian State University of Informatics and Radioelectronics

      1999 - 2004
      Engineer’s Degree

  • Experience

    • MTZ Belarus

      Sept 2004 - Dec 2006
      Support Engineer

      End-user support, Oracle DBA, Applications support, Servers maintenance, Computer Systems administration.

    • EPAM Systems

      Jan 2007 - now

      ITSM Reporting Service Manager. Member of EPAM Service Improvement Board. Delivery Manager of ITSM BI Solution project. HP Service Manager and HP Asset Manager products development. ITSM practices implementation. ITSM KPIs strategy development and implementation in BI solution. People management and development (head of a small department). DB and application support and coordination. Oracle DBA, Applications support.

      • Senior Delivery Manager

        Apr 2024 - now

      • IT Services Manager

        Jan 2017 - now

      • Systems Engineering Team Leader

        Feb 2013 - Dec 2016

      • Lead Technical Support Engineer

        Aug 2008 - Feb 2013

      • Technical Support Engineer

        Jan 2007 - Aug 2008

  • Licenses & Certifications

    • 2-Minute Tips for Senior Leaders

      LinkedIn
      May 2019
      View certificate certificate

    • HP AIS

      Hewlett-Packard

    • Building Your Team

      LinkedIn
      Mar 2023
      View certificate certificate

    • Oracle OCP

      Oracle

    • Advanced Business Development: Communication and Negotiation

      LinkedIn
      Mar 2023
      View certificate certificate

    • ITIL Foundation Certificate in IT Service Management

      EXIN