
Abhishek Mani

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About me
Product @ American Express | Columbia University
Education

Columbia University
2020 - 2022Master of Science - MS Management Science and EngineeringCourses:• Human-Centered Design and Innovation• Data Analytics• Operations Consulting• Optimization Models and Methods• Probability, Statistics & Simulation• Stochastic Models

Columbia Business School
2020 - 2022Master of Science - MS Management Science and EngineeringCourses:• Game-Theoretic Business Strategy• Think Bigger• Managerial Negotiations• Startup Fundamentals• Business Analytics

Vellore Institute of Technology
2014 - 2018Bachelor of Technology Electrical, Electronics and Communications Engineering CGPA 3.97/4Activities and Societies: Active member of the Dramatics Club.
Experience

Amadeus Labs
Jan 2018 - Nov 2020Utilized excel analytics to provide statistical report for monitoring production issues thus boosting efficiency by 15%Designed and documented development of internal tools by performing user studies with 4 other engineersCollaborated with business line managers to prioritize technology request backlog in weekly sprintsSpearheaded a team of 6 engineers in an automation project and organized regular standup and 22 sprint planning meetings by undertaking role of Scrum master thus increasing efficiency by ~40%Owned backend product lifecycle of a side automation project from initial concept to delivery, saving 5 hours of manual work per day, reducing processing time by ~90% and achieving complete automation of processes Show less
Software Engineer
Apr 2019 - Nov 2020Software Engineer Trainee
Jun 2018 - Mar 2019Intern
Jan 2018 - Jun 2018

FreshDirect
Dec 2020 - May 2021Product ManagerOrchestrated discussion with internal stakeholders and identified various problems in inbound operationsSynthesized a multilevel automated Power BI dashboard for supply chain team to track KPIs Improved inbound process by $78,000 by identifying data inaccuracies leading to reduction in receiving errors by 10%

Louis Vuitton
Dec 2020 - May 2021Product ManagerLaunched an iOS mobile application product based on data from operation managers at various LV stores to track sale of fragrance samples across different stores in North and Latin Americas thus revamping efficiency by ~25%Designed a Power BI dashboard and SQL database for supply chain managers to track key metrics

Columbia University
Jan 2021 - May 2021Graduate Course AssistantCourse Assistant for Applied Financial Risk Management under Professor Allan M. Malz

HearMe
Jul 2021 - Dec 2021Directly advised CEO and COO on product strategy, road mapping, and execution planningPerformed in-depth competitor and market analysis by creating a profile and pictorially summarizing product offerings of each competitor against HearMeConducted 30+ user interviews to convert and implement 6 major user pain-points into 8 broad features using cognitive empathy, successfully incorporating features into product roadmapManaged 16 interns in developing strategies for user-acquisition, product marketing and partnerships Show less Acquired a deep understanding of business objectives and user expectation to lead concept-to-launch and product improvements for 20 features in close collaboration with engineering and design teamPrioritized 4 high-level features based on customer and business needs by identifying KPIs and product success metrics on 2 different platforms, successfully bridged teams throughout product life cycleAnalyzed underperforming product features and recommended improvements using design thinking and product designing to achieve a 20% increase in user engagementCreated mockups for end-to-end application flow using Adobe XD and prioritized content, available functionalities, and intended user behavior for 20 screens Show less
Product Manager
Sept 2021 - Dec 2021Product Manager
Jul 2021 - Sept 2021

Columbia University
Nov 2021 - May 2022Senior Operations Assistant
BOS Framework
Jan 2022 - Apr 2022Project Management Intern
American Express
Jun 2022 - nowManager - Digital Product ManagementBusiness Blueprint (previosuly Kabbage) | International Small Business Services | Merchant Capabilities | Non Card Onboarding
Licenses & Certifications
- View certificate

Certified ScrumMaster (CSM)
Scrum AllianceDec 2019 - View certificate

Introduction to R
DataCampMay 2020 - View certificate

Basic Data Descriptors, Statistical Distributions, and Application to Business Decisions
CourseraApr 2018 - View certificate

Data Analysis with Python
CourseraApr 2020 - View certificate

Introduction to Data Analysis Using Excel
CourseraApr 2018
Honors & Awards
- Awarded to Abhishek ManiFuturize Hackathon 2k19 Winner Amadeus Software Labs Pvt. Ltd. Nov 2019 Twitter BotTwitter being a ubiquitous platform acts as a medium of raising and addressing concerns and feedback. Airlines often address queries raised by passengers with more delay than expected. A conversational platform has always been more responsive in this subject matter and an immediate response can save airlines reputation from tampering and save money on customer service as well.Implemented Flight Disruption on Twitter to address queries on flight cancellations and delays… Show more Twitter BotTwitter being a ubiquitous platform acts as a medium of raising and addressing concerns and feedback. Airlines often address queries raised by passengers with more delay than expected. A conversational platform has always been more responsive in this subject matter and an immediate response can save airlines reputation from tampering and save money on customer service as well.Implemented Flight Disruption on Twitter to address queries on flight cancellations and delays quickly by redirecting the tweet to direct messaging and addressing the concerns immediately for better satisfaction. Show less
- Awarded to Abhishek ManiFuturize Ideathon 2k18 Winner Amadeus Software Labs Pvt. Ltd. Apr 2018 AR/VR flight integration.Integrated Augmented Reality in airlines application to allow the passengers to view the seats and pre-booked ancillary services providing an augmented reality experience.Integrated Virtual Reality in airlines application to allow the passengers to book events happening in locations above which they are flying, using a VR device enhancing the digital entertainment on flights.
Volunteer Experience
Student Volunteer
Issued by National Association For the Blind (NAB) on Jul 2012
Associated with Abhishek Mani
Languages
- enEnglish
- hiHindi
- ruRussian
- spSpanish
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