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Liliana Nóbrega

Liliana Nóbrega

Assistente Call Center

Followers of Liliana Nóbrega179 followers
location of Liliana NóbregaLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Backend Developer

  • Education

    • Instituto Superior Técnico

      2006 -
      Matemática Aplicada e Computação

  • Experience

    • PT Contact

      Dec 2007 - Jul 2009
      Assistente Call Center

      - inbound calls for customer support TMN

    • PT Contact (Tempo Team)

      Feb 2011 - Dec 2011
      Assistente Backoffice

      Client: TMN and MEO- Treatment of business customer processes- Update services

    • PT PRO

      Dec 2011 - Jun 2012
      Técnico Superior

      Client risk analysis

    • PT Contact (Manpower)

      Jul 2012 - Sept 2013
      Assistente Customer Care

      Client: MEO- Treatment and monitoring of portability processes- Billing analysis and correction

    • GFI Portugal - IBM@PT Inovação e Sistemas

      Oct 2013 - Oct 2016
      Software Tester

      Client: IBMProject: PT Sistemas de Informação - MEO- Test cases estimation- Test Design and execution- Regressive, Functional and Integrated Tests- Support to UAT phase- Monitoring of QA environmentTools/Technologies:SQL; Tibco (EAI); CRM; Control-M; Linux; Mainframe; HP Quality Center

    • Agap2IT Portugal

      Nov 2016 - Jan 2022

      Client: BNP ParibasProject: Pblink- Define, Implement and Improvement of Quality Processes- Backend Developer- Technical and Functional Analyst- Cucumber Steps Implementation- Non Regression Tests support and execution.Tools/Technologies:Java 8; Spring; SQL Ase; SoupUI; Intellij; Git; Sonar; Jenkins; Jira; Selenium Client: BNP ParibasProject: Pblink- Test Desing and execution- Functional and Integrated TestsTools/Technologies:SQL; HP Quality Center Client: LinkConsultingProject: Unicre- Software development principles definition- Test process definition- Internal audit process definition- Visual Studio Team Services training workshops- Team Leader- Test Management- Reporting[August 2017 - November 2017]Client: LinkConsultingProject: Internal Projects and EDP- Team Leader- Reporting- Test Estimation- Test Planning- Test ManagementTools:HP Quality Center; Excel Client: LinkConsultingProject: EDP Neweb- Test Execution- Test Management- Reporting- UAT Support- End users training in Portugal and SpainTools/Technologies:Drupal; SQL; HP Quality Center; Excel

      • Backend Developer

        Oct 2019 - Jan 2022

      • Software Tester

        Jun 2018 - Sept 2019

      • Quality Assurance - Test Leader

        Aug 2017 - Jun 2018

      • Software Tester

        Nov 2016 - Jul 2017

    • BNP Paribas

      Feb 2022 - now
      Backend Developer

      Project: Pblink- Define, Implement and Improvement of Quality Processes- Backend Developer- Technical and Functional Analyst- Cucumber Steps Implementation- Non Regression Tests supportTools/Technologies:Java11; Java 17; Spring; SQL Ase; SoupUI; Intellij; Git; Sonar; Jenkins; Jira; Selenium

  • Licenses & Certifications

    • SCRUM MASTER ACCREDITED CERTIFICATION

      International Scrum Institute™ (Scrum Institute)
      Aug 2018

    • ISTQB Certified Tester Foundation Level

      Pearson VUE
      Nov 2018