
Susanna Dallakyan
Engineer-Economist and Accountant-Economist

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About me
Advisor for coordinating independent functions / Quality management coordinator at Civil Aviation Committee of the Republic of Armenia
Education

2, After Khachatur Abovyan
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ACCA
2007 - 2017ACCA Accounting & AuditActivities and Societies: F1 - F3 fundamental levels passed / F4 Corporate and Business Law - Passed / F5 Performance Management - Passed / F6 Taxation - Passed / F7 Financial Reporting - Passed / F8 Audit and Assurance - Passed / F9 Financial Management - Passed / P1 Governance, Risk & Ethics - Passed / P2 Corporate Reporting - Passed /P3 Business Analysis - Passed

Armenian State Engineering University
1982 - 1987
Experience

“Orbita” Industrial Enterprise
Jan 1993 - Feb 1998Engineer-Economist and Accountant-EconomistWorked in all financial departments of the plant in order to understand, learn and optimize planning, cost calculations and financial implication of products. Responsibilities: General Book keeping, bank accounts and bank operations, cash account, business trip expenses, debtors and creditors

AGRC
Jan 1998 - Jan 2000AccountantPromoted to senior accountant-taxation specialist position after working in this new field for only 2 years. Responsibilities: General Book keeping, statutory requirements, taxation, pension fund and statistical reports under Armenian laws, debtors and creditors and reports.

BRITISH MEDITERRANEAN AIRWAYS LIMITED
Jan 2000 - Jan 2007Finance and Admin Executive in ArmeniaPromoted to Finance and Administrative Executive after working for the company since its establishment. Showed extensive devotion and excellency in my work since entering the company. My responsibilities comprised preparing monthly reports for BA and BMED (London, Tehran), budgeting, payroll calculation, General Book keeping, cash operations control, statutory requirements, taxation, pension fund and statistical reports under Armenian laws, debtors and creditors, assets’ control, administrative works and duty of care. Show less

British Airways
Jul 2000 - Apr 2003Finance Executive in Armenian BranchEstablished financial framework and structure for BA in Armenia, working with the company since its opening day. Mastered proficiency in the field while transitioning from the mining to airline sector. Responsibilities comprised preparing monthly reports for BA and BMED (reportable to London, Tehran, Dubai), budgeting, payroll calculation, , statutory requirements, taxation, pension fund and statistical reports under Armenian laws, debtors and creditors and reports for HO. Was awarded “Middle East grade 5”. Show less

British Midland International
Jun 2009 - Nov 2012Experienced finance professional with knowledge of bmi stations in different countries. Established financial activities and reporting systems according to companies’ procedures and local legislation, ensuring the achievement of annual goals. Mastered ability to work independently, concentrating on essentials and intricacies of tasks meeting the deadlines strictly, assisted the process of Internal & External Audit. My specific responsibilities comprised:- Prepare and submit statutory requirements, taxation, pension fund and statistical reporting - Budgeting: current and forecast for commercial, operational and financial departments- Analyzed budget variances, target indicators and provided financial management oversight- Prepared monthly reports for bmi HO (Head Office) according to HO requirements- Calculated and transferred Payroll according to Armenian law - Completed Human Resources administrative tasks (made and supervised employment contracts according to Local Labour code and bmi policy, maintained personnel records, timesheets, leave and sickness records).- Built and maintained contacts with key personnel in Governmental Institutions and banks Show less
Finance and Admin Executive in Armenia
Nov 2007 - Nov 2012Head of Representative Office
Jun 2009 - Dec 2010

British Airways
Dec 2012 - Mar 2014ConsultantSupporting and managing Legal and Financial Service providers’ works in Armenia, Kyrgyzstan, and Georgia, dealing with issues raised during branch closures in different countries. Supporting and managing de-registration processes of BMED and bmi in Armenia, Kyrgyzstan, Georgia and other countries as may be required from time to time.
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Asian Development Bank (ADB)
Jun 2013 - Feb 2014Associate Finance and Administrative Officer/ContractorProvides full and professional Financial and Administrative service to Asian Development Bank Armenia Resident Mission and Headquarters in Manila as a contractor. Main responsibilities comprised:-Manages financial transactions related to operational and administrative activities of ARRM;-Supports TA/RETA project teams with budgeting, allocation of funds, disbursement and liquidation;-Manages annual and mid-year administrative and operational budgets;-Ensures ADB procurement-related rules and regulations are adhered, proper authorizations are received for all acquisition requests, purchase orders are prepared and communicated with service providers;-Ensures fluent operation of all administrative and financial systems, resolves and properly handles all related problems; Show less

Etihad
Mar 2014 - Mar 2017- As a Business Partner (BP) and Country Finance Controller (CFC) collaborated with Head Office colleagues to launch improved financial strategies that create sustainable profitability and efficiency gains- Established and maintained long term cooperation efforts with stakeholders. Collaborated with partners, customers and suppliers - Supervised full accounting and financial operations to ensure accuracy, transparency, timeliness and compliance covering all functional areas of General Ledger, Accounts Payable, Cash, Accounts Receivable, Fixed Asset Budgeting- Reviewed and improved sales reporting, contract negotiations and cash control processes that resulted from infrastructural improvements. Partnered with different business and operational units to optimize services. Controlled purchase orders, goods receipt notes. Established and controlled procurement processes. Supervised and conducted asset and inventory control on timely bases- Managed strategic and budgetary planning, revenue, costing and financial decision-making for two airports and three sales points with more than eight budget departments. Verified and conducted payments’ analysis for DOC, COM and administrative budgets and implemented cost controls, assisted country and airport managers through payments analysis- Ensured timely and accurate recording, preparation and submission of periodic financial reports according to IFRS requirements, supervised the local tax book-keeping and ensured compliance with local taxation, payroll and social protection responsibilities - Ensured correct and timely submission of all tax, statistical and other statutory reports. - Collaborated with internal and external auditors to facilitate regular and exceptional audit reviews. Reviewed financial systems and applied changes to automate necessary procedures at the station that would guarantee effective controls Show less Provides full and professional Financial support to Etihad Airways PJSC Head Office insuring station finance accounting, taxation and reporting processes are in full compliance and in line with Corporate Governance, Company Manual of Authority, Company Policies and Procedures, local statutory/legal requirements in terms of reporting and filing returns.Main responsibilities comprised:- Manages and directs financial procedures and policies, proposes and implements steps towards optimizing and achieving cost savings, leads the setup of accounting systems and establishes business support function based on the best practices in the field; - Ensures accurate and timely capture of receivables and collection to minimize exposure of credit risk;- Manages the reporting system as per management requirement relating to sales/flown/schedules for respective business units as well as local statutory reports; - Supervises the finance operations to ensure accuracy, transparency, timeliness and compliance covering all the functional areas of General Ledger, Accounts Payable, Cash, Accounts Receivable, Fixed Asset Budgeting for the station;- Monitors the station’s Agents’ performance, analyzes the trends, supports/provides feedback to credit control to limit exposure to bad debt and takes appropriate actions for any delay in debt settlement;- Liaises with internal and external auditors to faciliate regular and exceptional audit review. Comments and implements audit recommendations. Show less
Finance Manager / Country Financial Controller, Kazakhstan
Feb 2016 - Mar 2017Finance Manager (Chief Accountant), Armenia
Mar 2014 - Mar 2016

Independent Consultant
Mar 2017 - Jan 2020Corporate Finance Expert
Green Power LLC
Mar 2018 - Sept 2019Chief Financial Officer (CFO)Establish financial and accounting policies & procedures for a large hydroelectric power company. Responsibilities include planning and budgeting, finance and costs analysis, predictions and projections, full control over cash flow and analysis reportable to the board of directors. - Formulate company's strategic initiatives and direction by designing relevant financial policies. Manage and monitor the implementation of strategic business plans, develop financial and tax strategies, manage capital request and budgeting processes, develop financial performance measures and indicators, control overall accounting functions, develop regulations of accounts and payment duties for all expenses. Develop periodic control over receivables and payables, and establish credit control systems. - Ensure compliance with local and international legal and regulatory requirements by adopting and implementing best practices, develop financial and tax strategies. Coordinate periodic financial analysis and reports on financial performance.- Monitor and control cash balances and cash forecast, prepare regular financial reports for internal and external stakeholders. Show less

Civil Aviation Committee of the Republic of Armenia
Feb 2020 - Nov 2022ICAO Universal Safety Oversight Audit Programme (USOAP) Continuous Monitoring Approach (CMA) National Continuous Monitoring Coordinator (NCMC) for Armenia
Advisor for coordinating independent functions / Quality management coordinator
Jun 2020 - Nov 2022Air Transportation Regulation Department
Feb 2020 - May 2020

SIL Capital
Apr 2023 - nowAdvisor to the Director GeneralResponsible for the control of the Flyone Armenia internal processes, regulations and manuals.
Licenses & Certifications
- View certificate

AS9100D Quality Management System (QMS) for Aerospace Industry
AlisonJan 2024 
Quality Management / Certificate of Accomplishment
JAA Training OrganisationJun 2022
Quality Management System / ISO 9001;2015
Management MixAug 2020
Qualified Auditor / Audit Certificate
Ministry of Finance of the Republic of ArmeniaFeb 2020
Safety Management / Certificate of Accomplishment
The International Civil Aviation OrganizationNov 2022
Risk Management and Management of Change Workshop / Certificate of Attendance
JAA Training OrganisationSept 2021- View certificate

Change Management - Organizational Capacity for Change
AlisonApr 2024 
Emergency Response Planning
Air Business CollegeAug 2023
USOAP CMA Phase 1 / Certificate of Accomplishment
The International Civil Aviation OrganizationMay 2022- View certificate

Aviation Management
AlisonJan 2024
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