Katarzyna Badura, EMBA

Experience

• 

  University of Wroclaw

  Jan 2010 - Jan 2012

  Translator
• 

  Cablelettra Sp. z o.o.

  Oct 2011 - Apr 2012

  Logistics Specialist

  Responsibilities:- continuous contact with English and German speaking suppliers- maintaining a proper level of supply for the production lines- receiving and considering the complains sent by the customers- constant contact with a German speaking customer (Volkswagen company)- minor administrative and inventory work

• 

  Silesia Cargo Trans

  Apr 2012 - Jun 2012

  International forwarder

  Responsibilities:- gaining customers all around the Europe - especially for transports from Finnland to the rest ofEurope- constant contact with the fairy companies in Finland and Estonia

• 

  MARQTECH Sp. z o.o.

  Jul 2012 - Oct 2013

  Jr Project Manager

  Responsibilities:- placing and receiving orders associated with the production demands as well as other issues ofsupply- care of fluent coming out and coming in of mail and post- running the store- implementation of large and small projects connected with smooth functioning of the company'sadministrative and production- maintaining a good relationship with English and German speaking customers- receiving and considering complains sent by the customers- minor administrative and inventory work Show less

• 

  MAAG Polska Sp. z o.o.

  Nov 2013 - Jan 2015

  Marketing and Analytics Coordinator

  Responsibilities:- contact with non-Polish customers- taking care of company's advertisements and articles "About..."- replenishment of production files- introduction of new products to the market

• 

  Karl Storz Endoskop Polska

  Feb 2015 - Nov 2016

  Executive Assistant/Office Coordinator

  Responsibilities:- management of President's calendar- supervision over initiatives and projects administered by the President- current communication with managers of different departments- communication with company's key partners and the main unit in Germany and Austria- communication with distributors- preparation of reports, keeping a journal of correspondence and invoices- supervision over projects undertaken by the company- organization and operation of business meetings- taking care of the company's positive image Show less

• 

  Scope Ratings

  Dec 2016 - Jun 2017

  Personal Assistant to CEO // Team Assistant Business Development
• 

  Scope SE & Co. KGaA

  Jul 2017 - now

  Responsibilities:- Supervision of the contract and invoicing processes- Supervision of the clients call-center (Service Centre). The first point of contact for all customer account management matters related to Scope’s online service ScopeOne- Supporting the Markets Division from an operational perspective (process definition, documentation, control)- Building and maintaining of strong, long-lasting client relationships from an account administration angle- Handling of customer inquiries; provides appropriate solutions in a timely manner- Preparation of process’ descriptions for ScopeOne support and Sales support- Maintaining the CRM up to date and enhances the use of the tool - Close collaboration with different internal clients: Sales Team, Finance, Product Development- Coordination of different teams, workstreams and stakeholders as internal service provider- Keeping track of timelines and ensure the meeting of milestones and goals- Responsible for identifying potential development blockers early on- Designing and keeping forecasts of key sales metrics (e.g. sales team performance, account results, order intake)- Collaboration with product development colleagues and sales team to streamline the sales process of new and existing products- Support the company digitalization Show less Responsibilities:- Supervision of the contract and invoicing processes- Supervision of the clients call-center (Service Centre). The first point of contact for all customer account management matters related to Scope’s online service ScopeOne- Supporting the Markets Division from an operational perspective (process definition, documentation, control)- Building and maintaining of strong, long-lasting client relationships from an account administration angle- Handling of customer inquiries; provides appropriate solutions in a timely manner- Preparation of process’ descriptions for ScopeOne support and Sales support- Maintaining the CRM up to date and enhances the use of the tool - Close collaboration with different internal clients: Sales Team, Finance, Product Development- Coordination of different teams, workstreams and stakeholders as internal service provider- Keeping track of timelines and ensure the meeting of milestones and goals- Responsible for identifying potential development blockers early on- Designing and keeping forecasts of key sales metrics (e.g. sales team performance, account results, order intake)- Collaboration with product development colleagues and sales team to streamline the sales process of new and existing products- Support the company digitalization Show less Responsibilities:- work coordination of Service Centre and task delegation- coordination of information flow regarding outcoming and incoming contracts- contract management and storage - coordination of information flow regarding outcoming invoices- support of Finance Team and maintenance of overview documents- organization of half-yearly Sales Team meetings and support in organization of Yearly Company meetings- administrative and organizational support of the Sales Team- support in reimbursement of Sales Team’s international travels- proactive management of CFO’s calendar as well as travel arrangements and expenses- telephone service in German and English as well as data maintenance- back up support for the Rating Operations Team and Communication Team- creation of presentations for meetings, products and projects- planning, coordination and follow-up of appointments and conference rooms- processing of the incoming and outgoing mail, correspondence creation and general team support Show less Responsibilities:- administrative and organizational support of the unit including reception of guests- international travel management, including booking and billing- telephone service in German and English as well as data maintenance- creation of presentations for meetings, products and projects- planning, coordination and follow-up of appointments and conference rooms- processing of the incoming and outgoing mail, correspondence creation and general team support- interface to external service providers and other departments- current communication with managers of different departments Show less

  • Associate Director - Sales Operations

    May 2024 - now

  • Team Head Sales Operations

    Apr 2021 - Jun 2024

  • Senior Coordination Manager

    Jul 2020 - Apr 2021

  • Personal Assistant to the CEO and CFO // Senior Team Assistant

    Feb 2018 - Jul 2020

  • Personal Assistant to the CEO // Senior Team Assistant in the Business Development Unit

    Jul 2017 - Jan 2018