Tatsiana Ekstsiarovich

Tatsiana Ekstsiarovich

Front Desk Agent

Followers of Tatsiana Ekstsiarovich4000 followers
location of Tatsiana EkstsiarovichWarsaw, Mazowieckie, Poland

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  • Timeline

  • About me

    Key Account Manager at Inspeerity | Helping companies with growing their businesses through building and implementing new products.

  • Education

    • Yanka Kupala State University of Grodno

      2009 - 2014
      Bachelor's degree Linguistic support of intercultural communicaton
  • Experience

    • Kronon Park Hotel

      Feb 2014 - Jan 2017
      Front Desk Agent

      • Providing a full cycle of reception services from check-in/check-out to accurate daily report of all money received. • Maintaining an exemplary customer-focused attitude to guests at any kind of interaction. • Maximizing room occupancy promoting facilities, services and special offers available.• Meeting and exceed guests' expectations by anticipating the services they required.• Handling guests’ problems or complaints in conjunction with the hotel guideline.

    • Youth & Students International Experience Agency

      May 2015 - Dec 2018

      • Communicating with partners from Denmark and the Czech Republic on weekly basis for projects' development.• Providing negotiations with potential partners.• Developing successful sales techniques both for the call-center and face-to-face meetings. • Driving and monitoring sales and marketing strategy.• Recruiting new employees for the Belarussian office. Started as an HR Specialist in 2015 and achieved the position of Regional Sales Manager in August 2017. As HR Specialist performed:• informing job applicants of responsibilities, working conditions, and visa application process;• creating of marketing materials and performing for the target groups – university students;• preparing candidates for job and internship interviews;• accompanying contract signings and providing submission of applications for visas.

      • Regional Sales Manager

        Sept 2017 - Dec 2018
      • Human Resources Specialist

        May 2015 - Aug 2017
    • Trudovyje Reshenia

      Jan 2019 - Mar 2021
      Co-Founder

      • Discovering customers’ needs and pain points. • Creating engaged customers and generating sales leads. • Improving customers’ experience through observing users and implementing new solutions for the products.• Achieving customers’ objectives by recruiting, training, and coaching team members to help them meet the company’s goals.• Maintaining customers’ satisfaction by providing problem-solving resources.• Elaborating content marketing strategy based on the market analysis. • Identifying opportunities to grow and collaborating with stakeholders writing valuable, SEO-optimized, informative and entertaining content.• Defining the intended audience, creating buyer’s personas to help hone the content to keep the audience interested. Show less

    • Amberlo

      Jul 2021 - Aug 2021
      Sales Development Assistant
    • Inspeerity

      Sept 2021 - now

      Here in Inspeerity we deliver software inspired by people. We strongly believe in our team and every day we do our best to support our customers throughout their digital transformation journeys to grow their businesses with technology. We aim to build long-lasting relations with our customers and value transparency and engagement. In such an atmosphere our dedicated teams can quickly understand your vision, capture your ideas, and deliver your dream with our software. We are experienced in Fintech, Logistics, Telecom, Healthcare, eCommerce industries. We offer: · Custom Software Solutions · Mobile Applications Development · Product Design · Transformation of business via Cloud Migration · MVP Seems like we have something in common?Feel free to contact me by [email protected]. Show less

      • Key Account Manager

        Apr 2022 - now
      • Business Development Manager

        Sept 2021 - now
  • Licenses & Certifications