
Tatsiana Ekstsiarovich
Front Desk Agent

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About me
Key Account Manager at Inspeerity | Helping companies with growing their businesses through building and implementing new products.
Education

Yanka Kupala State University of Grodno
2009 - 2014Bachelor's degree Linguistic support of intercultural communicaton
Experience

Kronon Park Hotel
Feb 2014 - Jan 2017Front Desk Agent• Providing a full cycle of reception services from check-in/check-out to accurate daily report of all money received. • Maintaining an exemplary customer-focused attitude to guests at any kind of interaction. • Maximizing room occupancy promoting facilities, services and special offers available.• Meeting and exceed guests' expectations by anticipating the services they required.• Handling guests’ problems or complaints in conjunction with the hotel guideline.

Youth & Students International Experience Agency
May 2015 - Dec 2018• Communicating with partners from Denmark and the Czech Republic on weekly basis for projects' development.• Providing negotiations with potential partners.• Developing successful sales techniques both for the call-center and face-to-face meetings. • Driving and monitoring sales and marketing strategy.• Recruiting new employees for the Belarussian office. Started as an HR Specialist in 2015 and achieved the position of Regional Sales Manager in August 2017. As HR Specialist performed:• informing job applicants of responsibilities, working conditions, and visa application process;• creating of marketing materials and performing for the target groups – university students;• preparing candidates for job and internship interviews;• accompanying contract signings and providing submission of applications for visas.
Regional Sales Manager
Sept 2017 - Dec 2018Human Resources Specialist
May 2015 - Aug 2017

Trudovyje Reshenia
Jan 2019 - Mar 2021Co-Founder• Discovering customers’ needs and pain points. • Creating engaged customers and generating sales leads. • Improving customers’ experience through observing users and implementing new solutions for the products.• Achieving customers’ objectives by recruiting, training, and coaching team members to help them meet the company’s goals.• Maintaining customers’ satisfaction by providing problem-solving resources.• Elaborating content marketing strategy based on the market analysis. • Identifying opportunities to grow and collaborating with stakeholders writing valuable, SEO-optimized, informative and entertaining content.• Defining the intended audience, creating buyer’s personas to help hone the content to keep the audience interested. Show less

Amberlo
Jul 2021 - Aug 2021Sales Development Assistant
Inspeerity
Sept 2021 - nowHere in Inspeerity we deliver software inspired by people. We strongly believe in our team and every day we do our best to support our customers throughout their digital transformation journeys to grow their businesses with technology. We aim to build long-lasting relations with our customers and value transparency and engagement. In such an atmosphere our dedicated teams can quickly understand your vision, capture your ideas, and deliver your dream with our software. We are experienced in Fintech, Logistics, Telecom, Healthcare, eCommerce industries. We offer: · Custom Software Solutions · Mobile Applications Development · Product Design · Transformation of business via Cloud Migration · MVP Seems like we have something in common?Feel free to contact me by [email protected]. Show less
Key Account Manager
Apr 2022 - nowBusiness Development Manager
Sept 2021 - now
Licenses & Certifications
- View certificate

Leading Projects
LinkedInApr 2021 - View certificate

Problem Solving Techniques
LinkedInMay 2021 - View certificate

Selling for Impact Certification
Winning by DesignApr 2023
Languages
- enEnglish
- poPolish
- ruRussian
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