Sparsh Goyal

Experience

• 

  Styldod, Inc

  May 2018 - Jul 2018

  Customer Relationship Management Intern

  • Did Market Research to understand the needs of the customers and worked with Lucidcharts to create a systemic workflows for the company.• Customized ZOHO CRM according to changing business needs.

• 

  OYO

  May 2019 - Jul 2019

  Business Analyst Intern

  • Extracted and manipulated large data sets using R, SQL and Advanced Excel techniques to analyse the complete booking equation on more than 20 parameters and created a tracking system for the same.• Worked on Fraud Capturing in Digital Audits using Whatsapp and IVR channels and created a tracker that captures about 10 lakh worth fraud everyday.Was a part of the Revenue Team and worked closely with some of the prominent people of the company.

• 

  Catchy Grooming

  May 2020 - Jan 2021

  Co-Founder

  Catchy Grooming Services is a venture that aims to ease the process of personal grooming. Catchy provides a platform to set up appointments as per your needs. It removes the time wasted while waiting for your turn at salons, offers great deals, and most importantly ensures quality service.

• 

  Dunzo

  Jul 2020 - Nov 2020

  Data Analyst

  • Part of the Customer Experience Analytics team, which works closest to the customers to identify pain points as well as value creation opportunities and suggest improvements, backed with data.

• 

  Sprinklr

  Jan 2021 - Apr 2022

  • Senior Product Analyst

    Dec 2021 - Apr 2022

  • Product Analyst

    Jan 2021 - Dec 2021
• 

  InCred Financial Services

  Mar 2022 - now

  Building something interesting for InCred's next phase of growth :) Building PL for InCred Spending time understanding how lending fintechs & personal loans work.

  • Product Manager II

    Apr 2024 - now

  • Product Manager

    Apr 2023 - Mar 2024

  • Associate Product Manager

    Mar 2022 - Apr 2023