Praneet Anand

Experience

• 

  Teleperformance India

  Jun 2016 - Oct 2020

  Maintaining the KYC of customers , Monitoring the online transactions and evaluating the risk. CDD and EDD are major activities perfomed and delivering the expectations in productivity and quality. To Maintain Portfolios and Providing the best services to the delegates totally in a Digital Manner.

  • Team Leader

    Oct 2018 - Oct 2020

  • Digital Relationship Manager

    Jun 2016 - Sept 2018
• 

  KPMG Global Services (KGS)

  Oct 2020 - Dec 2021

  Advisory -KYC
• 

  Max Life Insurance Company Limited

  Jan 2022 - Oct 2024

  As a Centre Manager in Banca Assurance's Tele Vertical, my role likely involves overseeing the operations of a call center or tele-sales team within the insurance sector. Responsibilities include managing staff, ensuring adherence to performance targets, optimizing processes for efficiency, and fostering a positive work environment. Also involved in strategizing to increase sales, improving customer satisfaction, and coordinating with other departments within the organization.

  • Regional Area Manager

    Apr 2024 - Oct 2024

  • Center Manager

    Jan 2022 - Mar 2024
• 

  HDFC Life

  Nov 2024 - now

  Territory Head